Job Description

CREDIT AND COLLECTIONS SPECIALIST

Looking for career opportunities with a great company?    Join JIMWAY, INC!

JIMWAY, is a manufacturer and distributor of quality residential and commercial lighting products located in Rancho Dominguez, California, is currently seeking a CREDIT COLLECTIONS SPECIALIST. 

This position carries out timely collection and credit management of assigned customer accounts. This may include some, or all of the responsibilities and duties listed below.

JOB RESPONSIBILITIES & DUTIES

• Processes and updates new and existing account credit files in a time manner.
• If over the limit of authority, makes appropriate recommendations to the Credit Manager on increasing/decreasing credit limits.
• Actively participates in our industry credit group, including exchanging mutual customer credit information and attending meetings and tele-conferences.
• Contacts delinquent and/or over credit limit customer accounts in a timely manner.
• Follows up with customers on payment schedule promises.
• Maintains customer accounts updated with status, both in credit files and system.
• Maintains select customer’s accounts web portals updated.
• Researches chargebacks/deductions.
• Works with Customer Service, Sales and Accounting to obtain data and documentation to determine whether or not a customer’s claim is valid.
• Disputes and follows up on invalid claims with customers in a timely manner, including using their web portals.
• If claims are valid, follows up on the issuance of credits for chargebacks.
• Submits chargebacks and related credits to Accounting for adjustment.
• Maintains chargeback logs updated.
• Processes credit card payments.
• Processes checks by fax or email.
• General office duties: filing, making copies, scanning, faxing, etc.
• Emails invoices to select customers on a daily basis.
• Maintains a clean, safe and unobstructed workspace.
• These duties are not exclusive and with consideration of the job requirements and employees skills, this job description can be added to or taken away at the discretion of the employee’s immediate supervisor.
• Experience with "Big-box" accounts and usage of their portals a plus.

JOB SKILLS AND REQUIREMENTS

• Associates degree or equivalent and a minimum four years “hands-on” experience.
• Able to reliably work independently and unsupervised at times.
• Excellent critical thinking and decision-making skills.
• Excellent at prioritizing a heavy workload daily.
•  A team player.
• Good verbal and written communication skills.
• Working knowledge of basic four-function math.
• Proficient on 10-key.
• Proficient in AS400, Oracle, MS Windows operating system, MS Word, MS Excel, Internet, E-Mail, and World Wide Web usage.
• Ability to recognize and maintain the confidentiality of information.
• Regular, timely attendance.

 BENEFITS:

• Excellent health benefit plan coverage – medical, dental, vision and life
• 401(k)
• Generous paid time off for illnesses, vacations, and holidays.

Please submit your resume in Word format and requirements to jobs@jimway.com or fax resume to (310) 886-3719, attention Human Resources.

Company Description

Founded in 1983, The Jimway Group is a leading designer and wholesaler of quality lighting products located in Rancho Dominguez, California operating under the Designers Fountain, New Earth, Altair, and Envirolite brands. Our products encompass a diverse range of product categories; from radiant chandeliers to tough-as-nails shoplights to state of the art LED fixtures. Our goal from the beginning has been high quality, cutting-edge designs at an affordable price. Jimway has been family-owned and operated from the start, and this family style culture continues to this day. Our culture is one where employees truly care about one another. We offer excellent benefits, career progression, and an enthusiastic and friendly atmosphere. Come join the Jimway family and help us write the next 20 years of our success story! To join our team, please contact us at humanresources@jimway.com Specialties Recessed Lighting, Chandelier, Vanity Lighting, Sconces, LED, Energy Star, Dark Sky