Job Description
Job Title: Jira Admin
Duration: 6+ months
Office Address: Detroit, MI 48221
Type (Onsite or Remote): Mostly remote, but sometimes may need to travel to the below location if needed.
Job Summary:
We are looking for an experienced JIRA Administrator responsible for managing, configuring, and maintaining the Atlassian JIRA platform (Cloud/Server/DC), Understanding of Jira Plugin Zephyr, supporting project teams, ensuring system stability, and enabling process optimization across the organization.
Key Responsibilities:
- Administer, configure, and maintain Atlassian JIRA Software & JIRA Service Managements.
- Customize workflows, permission schemes, screen schemes, custom fields, issue types, and notification schemes.
- Integrate JIRA with other tools (Slack, GitHub, Bitbucket, AWS Cloud, ServiceNow, etc.).
- Create dashboards, reports, filters, and automate processes using JIRA Automation Rules.
- Manage user access, security roles, and permission audits.
- Support Agile practices — Scrum, Kanban board configurations, Sprint management.
- Perform routine platform maintenance, upgrades, and backups.
- Collaborate with DevOps, IT, and Product teams for troubleshooting and operational support.
- Cross team collaboration & manages project allocations
- Conduct user training, best practices enablement, and documentation.
- Participate in license management, budgeting, and vendor coordination for Atlassian products.