This position is responsible for ensuring the safety and exceptional experience for all zipline guests. Responsibilities include setting stop ropes, tying required knots, assisting guests in proper harness and helmet fitting, demonstrating proper zipping techniques, operating the zipline activity, breaking guest’s speed upon incoming approach, performing retrievals and rescues, inspecting equipment. Inspecting all lines for safety. Inspecting each platform for safety, cleanliness, and supplies (water, first aid, etc.). Inspecting harnesses, pulleys, carabineers, and helmets for integrity and cleanliness. Assisting with weigh-in, waivers, and harness distribution.
Tour Duties: Meeting and establishing a rapport with each guest. Reviewing safety issues, answer questions. Demonstrating how to carry gear and wear safety harness. Continuing to build relationship with guests throughout the tour by using communication skills to listen, engage, and converse. Building excitement about the forthcoming experience. Introducing guests to historic displays and features/answers questions/discuss displays. Attaching guests to the cable and perform essential safety check every time before anyone zips. Zipping to next landing point demonstrating proper zipping techniques. Assisting with the landing of each participant, insuring their safety on every approach. Responsible for all gear safety and maintenance, including but not limited to washing, cleaning, sanitizing, and preparing the equipment. JOB DESCRIPTION