Field Technician

FRSTeam of North Carolina

Field Technician

Newton, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Potential for growth and development

    A friendly, family environment

    PTO

    401(k) matching

    Bonus based on performance

    Paid time off

    Training & development

    Job hours are typically Monday – Friday, 8:00 am-4:30 pm, overtime may be available and some Saturdays.

    Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you.FRSTeam of North Carolina is seeking a service-focused, friendly professional to join our team as a Field Technician. As a Field technician, you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Field Technicians must be able to multi-task and show great attention to detail.

    General Job Duties:

    Drive company van to job sites across North Carolina

    Field coordination and communication with customers, adjusters & contractors

    Packing, carrying, and inventorying damaged personal property from water, fire, and mold incidents

    Remove affected textile items such as clothing, area rugs, and window coverings from homes

    Packing and moving duties can include up to full house packouts

    Maintain equipment and vehicle cleanliness and readiness

    Additional reasonable duties as assigned

    Required Experience:

    Strong customer service background, professional communication skills, production, people-oriented and highly organized.

    Ability to consistently lift and carry up to 35 lbs. daily

    Valid driver's license with clean driving record

    Able to pass a background check

    Who we are: The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader in providing this unique service. Our most important and valuable resource is the employee. We are a family-owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication, and organizational skills.

    Required experience: customer service, labor: 1 year

    This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FRSTeam Corporate.