Are you highly organized, detail-driven, and great at keeping things moving behind the scenes? SERVPRO Team Harvey is looking for a Job File Coordinator to join our growing restoration team in New Jersey. With locations serving Hudson County, Monmouth County, and West Somerset County, we specialize in fire, water, and mold cleanup and restoration — and we need someone like YOU to help us manage the workflow that makes it all possible.

What You’ll Do

As our Job File Coordinator, you’ll be the administrative backbone of our production team — ensuring that each job file is accurate, compliant, and complete from intake to closeout.

Key Responsibilities:

Track, review, and organize all job file documentation (photos, estimates, contracts, logs, etc.)

Communicate with customers, insurance adjusters, and team members regarding job progress

Input data into SERVPRO’s proprietary systems including WorkCenter and DryBook

Assist with scheduling, work orders, and internal coordination to keep jobs moving

Prepare job files for billing and ensure compliance with program guidelines (Allstate, State Farm, Farmers, etc.)

Follow up on missing paperwork, signature forms, and audit corrections

Support production managers with daily updates and job status reports

What You Bring

Strong attention to detail and love for organization

Excellent communication and customer service skills

Prior experience in restoration, insurance, or construction admin is a plus

Ability to multitask in a fast-paced, deadline-driven environment

Proficiency with Microsoft Office and willingness to learn SERVPRO systems

Bonus if you’re familiar with Xactimate or job auditing processes

Why SERVPRO Team Harvey?

We’re a growing, high-performing SERVPRO franchise with a family-owned feel and big-picture mindset

Opportunities to grow into leadership or operational roles

Training provided — we’ll teach you what you need to know about the industry

Supportive team, company-branded gear, and a mission that matters: We help people on their worst days.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.