Job File Coordinator

SERVPRO of Allentown

Job File Coordinator

Allentown, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Flexible schedule

    Health insurance

    Home office stipend

    Opportunity for advancement

    Paid time off

    Signing bonus

    Training & development

    Vision insurance

    SERVPRO Job File Coordinator

    Location: 100% Remote (U.S.)

    Schedule: Monday – Friday | 8:00 AM – 5:00 PM (Eastern Standard Time)

    Department: Estimating

    Reports To: Estimating Department Manager

    Compensation: Competitive Base Salary + Commission + Benefits

    Join a Growing SERVPRO Team — From Anywhere!

    SERVPRO Team Doyle is looking for an experienced Job File Coordinator with a strong background in the SERVPRO system and an in-depth understanding of national accounts and corporate job file audits.

    This is a remote position—perfect for someone who wants to contribute their expertise from home while supporting a fast-paced, high-performing restoration team.

    If you’ve managed other Job File Coordinators, know your way around SERVPRO’s systems, and can confidently navigate TPA program requirements and compliance audits, this is the opportunity for you.

    What You’ll Do

    Oversee and manage the job file process from start to finish, ensuring every file meets SERVPRO and TPA audit standards.

    Work closely with the Estimating Department Manager and the estimating team to ensure smooth workflow and compliance.

    Review and facilitate TPA (Third-Party Administrator) files for various programs, ensuring accuracy, timeliness, and documentation consistency.

    Support and mentor other Job File Coordinators as needed to improve departmental efficiency and consistency.

    Maintain communication with field teams, estimators, and department leadership to ensure all project documentation is complete and audit-ready.

    Track key metrics for job file performance, compliance, and closeout timelines.

    What We’re Looking For

    3+ years of experience in the SERVPRO restoration industry, specifically in Job File Coordination.

    Deep understanding of SERVPRO national accounts, corporate audit processes, and TPA program requirements.

    Prior experience managing or training other Job File Coordinators strongly preferred.

    Strong attention to detail and organizational skills.

    Proficiency in SERVPRO’s internal systems, including WorkCenters, Xactimate/XactAnalysis, and related platforms.

    Self-motivated, dependable, and capable of managing workload independently in a remote environment.

    Must be available to work 8:00 AM to 5:00 PM Eastern Standard Time.

    Why Join SERVPRO Team Doyle

    100% remote position – no office reporting required.

    Competitive pay and comprehensive benefits package.

    Join a supportive, experienced leadership team committed to operational excellence and professional growth.

    Be part of one of SERVPRO’s most innovative and growing franchises with opportunities to advance.

    Work in a collaborative environment that values accuracy, communication, and accountability.

    Ready to Bring Your SERVPRO Expertise to a Remote Role?

    If you’re an experienced SERVPRO Job File Coordinator who knows the ins and outs of national accounts and corporate audits — and you’re ready to take the next step in your career — we’d love to meet you.

    Apply today to join SERVPRO Team Doyle and help us deliver excellence, one file at a time.

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    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.