Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Position Type: Full-time

Status: Non-Exempt; Hourly

Location: On-Site (Monticello office) Monday-Friday 8:00am-5:00pm

The Job File Coordinator will work to administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

Responsible for clear and efficient project communication with the customer and project stakeholders

Daily project(s) oversight to include monitoring status, audit, and work-in-progress

Review and validate job site documentation

Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end

Collaborate and assist with other departments, as needed

Necessary Experience and Skill Set:

· 2+ year(s) of administrative or office-related experience

· Experience with writing estimates, job file processes, and quality assurance a plus

· Experience in service industry environment a plus

· Phone experience is a plus

· Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

· Polite, confident, and excellent customer service skills, including listening and questioning skills

· Ability to remain calm and professional during tense or stressful situations

· Excellent organizational skills and strong attention to detail

· Very self-motivated and goal-oriented

· Ability to multi-task

· Capability to work in a fast-paced, team-oriented office environment

· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

· Ability to learn new software, including Xactimate® and proprietary software

· Minimum of HSD/GED preferred

· Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.