Job File & Office Coordinator

PuroClean of Auburn ME

Job File & Office Coordinator

Auburn, ME
Full Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Paid time off

    Training & development

    Job File & Office Coordinator

    Employer: PuroClean of Auburn, ME Location: Auburn, Maine

    Employment Type: Full-time / Part-time Pay Range: $19–$22 per hour, based on experience

    Position Overview

    PuroClean of Auburn, ME is seeking a highly organized and detail-oriented Admin / Job File Coordinator to support daily operations, job management, and administrative functions. This role is essential to keeping restoration jobs moving efficiently from intake through completion while supporting scheduling, documentation, estimates, and marketing efforts. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced office environment.

    Key Responsibilities

    Administrative & Job Coordination

    Answer and route incoming phone calls professionally with a strong customer service focus

    Enter new jobs and maintain accurate daily job entries

    Coordinate and manage job scheduling

    Process assignment requests and ensure proper documentation

    Maintain and update job files, including drying logs and related records

    Track, order, and manage supplies for ongoing jobs

    Perform other duties as assigned

    Estimates & Job Support

    Follow up on preliminary estimates

    Assist with estimate preparation and documentation

    Address estimate disputes and coordinate resolution with management

    Maintain organized estimate records and job-related correspondence

    Marketing & Online Presence

    Create, update, and schedule social media content

    Assist with blog creation and content management

    Support SEO efforts through content updates and basic optimization

    Ensure consistent and professional online presence across platforms

    Qualifications

    Strong customer service skills with the ability to communicate professionally with customers, adjusters, and vendors

    Excellent organizational, multitasking, and time-management skills

    Proficiency with computers and Microsoft products (Outlook, Word, Excel)

    Strong general computer skills and ability to learn new software systems

    Experience with administrative coordination, scheduling, or job tracking preferred

    Social media, blogging, or SEO experience is a plus

    High attention to detail and ability to follow established processes

    Valid driver’s license and reliable transportation

    Pre-Employment Requirements

    Must successfully pass a background check

    Must successfully pass a drug screening

    What We Offer

    Competitive hourly pay of $19–$22 per hour, based on experience

    A supportive, team-oriented work environment

    Training on systems, processes, and restoration industry standards

    Opportunities for growth within the company

    To Apply: Please submit your resume

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.