Job Description

** Job Title :**

Admissions Coordinator

** Location :**

Does not require travel

** Clearance :**

None required

** What You Will Do :**

The Admissions Coordinator is responsible for gathering and verifying personal information, insurance benefits, and eligibility. They ensure accurate billing and clinical records by assigning the correct medical record and account number. This role performs any additional duties as assigned.

Working schedule: This position requires working 4 weekdays from 2:30pm - 11:00pm CT, with rotating weekends. The total weekly hours will be 40.

Responsibilities include, but are not limited to:

• Ensuring accurate data entry

• Providing excellent customer service

• Gathering complete and accurate personal and financial information from various sources, including patient interviews, physician offices, and in-house departments

• Obtaining necessary signatures on legal consents and insurance forms

• Performing pre-certification, credit referral, or deposit collection as required

• Entering data into computer systems and documenting any incomplete admissions/registrations

• Notifying patients, family members, physicians, and supervisors of insurance coverage issues and co-payments or deposits needed

• Reviewing physician's orders for completion and accuracy

• Completing Medicare Compliance requirements and obtaining ABN (Advance Beneficiary Notice) if necessary

• Maintaining knowledge of insurance rules and regulations at the federal, state, and local levels

• Managing multiple computer systems

• Providing positive customer service and escalating unresolved issues to the appropriate supervisor

• Answering telephone calls and providing assistance to callers according to a pre-established script

• Completing all shift duties accurately and within designated timeframes

• Complying with all safety regulations, policies, and procedures

** Requirements :**

• High School Diploma or equivalent

• 1 year of experience in a hospital setting, medical office environment, or customer service

Preferred qualifications:

• Ability to type a minimum of 35 words per minute

• Familiarity with medical terminology

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** What We Offer :**

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package. We are committed to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

_ About Guidehouse_
Guidehouse is committed to equal employment opportunity and affirmative action. We value diversity and strive to create a supportive workplace where all individuals feel respected and included. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other protected characteristic as defined by applicable law, ordinance, or regulation.

Guidehouse will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance, including the Fair Chance Ordinances of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. We will treat your information confidentially and use it only to provide the necessary reasonable accommodation.

Guidehouse does not accept unsolicited resumes from search firms or staffing agencies. Any resumes submitted without an authorized agreement will be considered the property of Guidehouse, and no placement fee will be paid.