Job Description

We are a diverse and inclusive team at NAPA, and we are searching for exceptional individuals to join our family. As a NAPA Automotive Parts Specialist, you will be the friendly face of our store and the go-to person for all our customers' automotive needs. You don't need to be an expert mechanic, but some background knowledge in automotive parts is required. Whether you're looking for a long-term career as a Parts Specialist, part-time employment, or a stepping stone to other opportunities within our organization, we welcome you! What you will be doing: - Providing automotive parts answers and solutions to our customers in person and over the phone - Using your knowledge to assist other team members in answering customer inquiries - Ensuring exceptional customer care and interactions at all times - Bringing a customer-focused approach and high energy to our fast-paced stores - Welcoming customers and creating a positive consumer experience - Utilizing technology, cash register, telephone, and catalog systems This is the right opportunity for you if: - You genuinely enjoy helping customers with their auto parts and service questions - You have experience working in the automotive industry or have tinkered with and repaired cars and trucks - You are willing to learn all about automotive parts even if you don't have prior experience - You want to join a team where you can learn and grow your career What you'll need: - Valid Driver's License - Previous experience in a parts store or the automotive industry, or a willingness to learn - High School Diploma or GED, technical or trade school courses or a degree - Excellent verbal and written communication skills - Enthusiasm for fast-paced retail environments - Strong listening skills and empathy for customers And if you have these, even better: - Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership - Experience in a parts store, auction, retail store, or auto body/collision - Knowledge of cataloging and/or inventory management systems - Customer-centric approach (both external and internal) - ASE Certifications What's in it for you: - Working with an awesome team and well-known brand - Competitive pay - Outstanding health benefits and 401K - Stable company with a family-like atmosphere - Opportunities for promotion and career growth - Great training and ongoing development with support from leaders and your team If you think this role is a great fit for you, please take a moment to complete our quick and easy application. We are grateful that you are considering NAPA as your potential employer. Next Steps: Please apply if you believe this is the right opportunity for you, and we will be in touch! If this role isn't what you're looking for, please explore other careers on our website: jobs.genpt.com. If you're interested in future opportunities, join our Talent Community on jobs.genpt.com or create an account to receive email alerts for new job postings that match your interests. At NAPA, we conduct our business without discrimination based on sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their abilities, achievements, experience, conduct, and other legitimate business reasons.