Job Description

About Us At Cooper University Health Care, our team is committed to providing exceptional healthcare for everyone. We are continuously pushing boundaries in clinical innovations and ensuring access to state-of-the-art facilities, equipment, technologies, and research protocols. We value our employees and offer competitive rates, comprehensive benefits, comfortable working conditions, and opportunities for career growth and development. Discover why Cooper University Health Care is the preferred employer in South Jersey. Job Description: Clinical Access Navigator As a Clinical Access Navigator, you will serve as a bridge between doctors, nurses, and patients. Your responsibilities will include: - Managing and documenting patient phone calls related to medical conditions and inquiries, following established department protocols. - Registering and scheduling patients using the EMR system (Epic). - Efficiently operating various office equipment like computers, copiers, fax machines, and telephones, while also performing other clerical and technical duties as required. - Maintaining knowledge about all available clinical and non-clinical resources in the department. - Providing vital support to families of pediatric or primary care patients. Experience Required - Minimum two years of experience in an ambulatory office setting. - Preferred two years of experience in pediatric or primary care ambulatory care settings. - Strong understanding of family-centered care principles and effective communication. - Previous experience in telephone triage is desirable. Education Requirements - Graduation from an accredited school of practical nursing. License/Certification Requirements - Current New Jersey LPN License (Licensed Practical Nurse). - BLS Certification (Healthcare Provider Course). Special Requirements - Basic Life Support (BLS) Certification. Why Work With Us - Competitive rates and compensation. - Comprehensive employee benefits program. - Comfortable and attractive working conditions. - Opportunities for professional development and career advancement. To apply for this position, please fill out the form below with your relevant information. Please provide the following information: - Full Name: - Email Address: - Phone Number: - Years of Experience in Ambulatory Office Setting: - Years of Experience in Pediatric or Primary Care Ambulatory Care: - Summary of your understanding of family-centered care principles: - Please describe your previous experience in telephone triage (if applicable): - Have you graduated from an accredited school of practical nursing? (Yes/No) - Do you currently hold a valid New Jersey LPN License? (Yes/No) - Do you have BLS Certification? (Yes/No) Thank you for considering a career with Cooper University Health Care. We value diversity and inclusion and encourage applicants from all backgrounds to apply.