Job Description

Why Choose Mayo Clinic: - Mayo Clinic is highly regarded in the healthcare industry, ranked top in multiple specialties by U.S. News & World Report. - We prioritize patient needs and employee well-being, offering competitive compensation and comprehensive benefit plans for you and your family. - We provide opportunities for continued education and career advancement, allowing you to build a successful long-term career. - We foster an environment that supports innovation, diversity, equity, and inclusion, and provide the necessary resources for your success. Responsibilities: - Facilitate patient visits and support healthcare providers by anticipating and responding to patient needs. - Coordinate appointment schedules and daily activities in a multispecialty medical practice. - Prepare patients and complete necessary record information. - Manage the flow of patient materials and communicate any scheduling changes or delays. - Schedule and reschedule tests and consultations. - Perform administrative duties, such as processing forms and insurance verification. - Assist patients with using electronic applications and devices. - Maintain flexibility and adjust work schedules based on department or clinical needs. Qualifications: - High school diploma or GED and one year of customer service experience required. - Computer skills, including Windows-based applications and internet use. - Associate's Degree in a healthcare related field preferred. - Completion of a Medical Terminology course preferred. - Ability to work independently, multitask, and maintain strong organizational skills. - Excellent verbal and written communication skills. - Ability to handle difficult situations and remain calm under stress. - Display empathy and positive communication in a rapidly changing environment. - Ability to develop innovative solutions and maintain a friendly attitude. - Basic Life Support (BLS) certification may be required in some areas. Compensation and Benefits: - Hourly rate: $19.09 - $26.36. - Eligible for comprehensive benefit plans. Schedule and Location Details: - Full-time position, requiring 80 hours per pay period. - Schedule includes various 8-hour shifts from 7am-8pm, including rotating weekends and holidays. - Mayo Clinic has locations in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and internationally. - Learn more about each unique Mayo Clinic campus and find your best fit. Equal Opportunity Employer: - Mayo Clinic is an Affirmative Action and Equal Opportunity Employer. - We value diversity and do not discriminate against any employee or candidate. - We strongly encourage women, minorities, veterans, LGBTQIA+ individuals, and people with disabilities to apply. - Reasonable accommodations are available for accessing job openings and applying. Recruiter: Joy Kundrata