Job Description

Location: 4301 Century Blvd, Pittsburg, California, United States, 94565-7101

Starting Hourly Rate: $17.75 USD

All About Target

Target is a well-known and respected Fortune 50 company with over 350,000 team members worldwide. We are a leading retailer that values the joy of everyday life and helps all families in our communities. We invest in the places we live, work, and play. At Target, we prioritize relationships, talent development, and teamwork. Our purpose is ingrained in how we care, grow, and succeed together.

All About On-Demand

As an On-Demand team member, you have the flexibility to work as much or as little as you like. Your schedule may vary depending on shift availability and store needs. This role is perfect for those who want a personalized work schedule.

As an On-Demand team member, you will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members using our myTime mobile scheduling app. Regular communication and active engagement are important to succeed in this role. If we don't receive a response to our communication attempts, your employment with Target may be terminated. Regular attendance is necessary, and you must work at least one shift within 6 months.

If you are offered a position as an On-Demand team member, you will attend a Target Welcome orientation and a short-term structured training schedule to prepare you for your new role. After that, you can pick up shifts using the myTime mobile scheduling app.

All About Service & Engagement

Guest experience is our priority. We welcome, thank, and exceed guest service expectations. Our team of advocates focus on guest interaction and recovery, both in-person and digitally. We are knowledgeable about our products and services, and we encourage guests to use them. Our goal is to make shopping effortless and seamless at every touchpoint throughout the store.

As a Guest Advocate, your responsibilities may include:

• Demonstrating a service culture that prioritizes the guest service experience
• Authentically greeting all guests
• Observing and understanding guest needs and tailoring your approach accordingly
• Engaging with guests, asking questions to better understand their specific needs
• Being knowledgeable about tools, products, and services to improve the guest experience and solve issues
• Scanning and bagging items efficiently and in compliance with food safety standards
• Minimizing guest wait time while maintaining guest service and accuracy
• Informing guests about current and upcoming brand launches, store activities, and events
• Promoting the Target RedCard and assisting guests with the application process
• Providing guidance on fulfillment services, such as enrolling, activating, and using them
• Showcasing the features and offerings within the Target App, including Wallet
• Handling returns and resolving negative situations according to Target's policies and procedures
• Assisting with Order Pick Up, Drive Up, and Registry services
• Maintaining a clean work area and stocking supplies
• Promoting ethical conduct, safety, and compliance
• Working safely, identifying and correcting hazards, and complying with safety policies and best practices
• Supporting order pick up and drive-up services, ensuring compliance with laws and regulations
• Performing other duties as needed for the business

What We Are Looking For

If working in a fun and energetic environment excites you, and if you enjoy interacting with people and making their day better, you might be a great match for us. Here are some skills we value:

• Effective communication and attentiveness to guests' needs
• A welcoming and helpful attitude toward guests and team members
• Attention to detail while multi-tasking
• A willingness to educate and sell products and services
• Adaptability to evolving technology needs
• Ability to work independently and as part of a team

Additional Details

• Accurate handling of cash register operations and cash transactions
• Efficient and safe handling and movement of merchandise
• Flexible work schedule, including nights, weekends, and holidays
• Active engagement as an On-Demand team member
• If we do not receive a response regarding your availability for shifts, your employment with Target may be terminated. You must work at least one shift within 6 months.

Americans with Disabilities Act (ADA)

If you require reasonable accommodations during the application process due to a disability, please visit your nearest Target store or Distribution Center. You can also reach out to Guest Services at 1-800-440-0680 for more information.