Job Description

Location: 250 Fortune Blvd, Milford, Massachusetts, United States, 01757-1743

Starting Hourly Rate: $17.50 USD

ALL ABOUT TARGET

Target is a well-known retail company, and as a Fortune 50 company with over 400,000 team members across the globe, we are committed to providing an inclusive working environment.

We believe in building strong communities and investing in the places where we live, work, and play. At Target, we prioritize relationships, talent development, and teamwork to achieve our goals. Our core purpose is centered around care, growth and success together.

ALL ABOUT ON DEMAND

As an On-Demand Team Member (TM) at Target, you have the flexibility to work as much or as little as you like. Your schedule may vary based on shift availability and store needs. This role is ideal for those seeking a personalized work schedule.

As an On-Demand TM, you won't have a fixed weekly schedule. Instead, you'll have the opportunity to create your own schedule by picking up shifts that suit your availability from the shifts posted by leaders or other team members through our myTime mobile scheduling app.

In order to be successful in this role, you will need to actively engage by picking up and working shifts, as well as responding to our communication attempts.

We will reach out to you (using the contact information you provide) throughout the year to confirm your availability and interest in working shifts at Target. If we don't receive a response, your employment with Target will be terminated.

Regular attendance is necessary and you must work at least one shift within 6 months to maintain your employment.

Your communication skills and availability during peak times are essential in this role.

If you are offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and participate in a short-term structured training schedule to ensure you are prepared for your new role. After that, you can use the myTime mobile scheduling app to select the shifts you want to work.

ALL ABOUT SERVICE & ENGAGEMENT

As a Guest Advocate at Target, you will be focused on providing outstanding service to our guests. This includes welcoming and thanking guests, exceeding their expectations, and assisting with their needs both in-store and digitally.

At Target, we believe in offering our team members meaningful experiences that help develop their skills for a career. As a Guest Advocate, you will have the opportunity to:

• Communicate and interact with guests to create an inclusive experience
• Solve problems and make decisions to positively impact the guest experience
• Adapt to different guest interactions and situations
• Promote and sell various benefits, offerings, and services

A typical day as a Guest Advocate at Target may include the following responsibilities:

• Prioritize the guest service experience by delivering excellent service
• Create a welcoming experience by greeting all guests authentically
• Understand when a guest needs assistance and tailor your approach accordingly
• Engage with guests by asking questions to better understand their needs
• Utilize your knowledge of the store and products to solve guest issues and improve their experience
• Show appreciation to guests for choosing to shop at Target
• Efficiently scan and bag guest items, ensuring food safety standards
• Minimize guest wait time while maintaining accurate and efficient service
• Inform guests about upcoming brand launches, store activities, and events
• Promote and assist guests with the Target RedCard application process
• Guide guests on how to use various fulfillment services, such as Order Pick Up and Drive Up
• Show guests how to use Wallet and other features within the Target App
• Manage returns and resolve any guest concerns following Target's policies
• Provide seamless service to guests utilizing Order Pick Up, Drive Up, and Registry services
• Maintain a clean work area and keep supplies stocked
• Follow safety policies and procedures to maintain a safe working environment
• Support guest services such as order pick up and drive-up while complying with laws and regulations
• Perform other duties as needed

WHAT WE ARE LOOKING FOR

If the following statements resonate with you, then we might be a great match:

• You enjoy working in a fun and energetic environment
• You find joy in providing exceptional service to our guests
• You thrive on interacting with people and making their day easier
• You prefer a dynamic work environment with varied shifts, including weekends and holidays

While no prior experience is necessary, here are some skills we value:

• Effective communication, using positive language and being attentive to guests' needs
• A welcoming and helpful attitude towards guests and team members
• Attention to detail while multitasking
• Willingness to educate guests and promote products and services
• Ability to learn and adapt to new technology
• Capability to work independently and as part of a team

As an organization, we are committed to providing reasonable accommodations to applicants with disabilities. If you require assistance during the application process, please visit your nearest Target store or Supply Chain Facility, or contact Guest Services at 1-800-440-0680 for further information.