Job Description

Location: 14200 E Ellsworth Ave, Aurora, Colorado, United States, 80012-1402

Starting Hourly Rate: $16.75 USD

About Target

Target is a well-known retail company and a Fortune 50 company with over 400,000 team members worldwide. We are dedicated to serving all families and investing in the communities where we live, work, and play. We value relationships, talent development, and teamwork. Our purpose drives everything we do - we care, grow, and succeed together.

About On-Demand

As an On-Demand team member (TM), you have the freedom to work as much or as little as you like. Your schedule may vary depending on shift availability and store needs. This role is perfect for those who desire a personalized work schedule.

As an On-Demand TM, you won't be included in the posted weekly schedule. Instead, you'll have the opportunity to create your own schedule by picking up shifts that work best for you, as posted by leaders or other team members on our myTime mobile scheduling app. Your active engagement in picking up and working shifts, as well as responding to our communication attempts, is essential to your employment.

Throughout the year, we will contact you (using the contact information provided) to confirm your availability and interest in working shifts at Target. If we don't receive a response, your employment will be administratively terminated. Regular attendance is necessary, and you must work at least one shift within 6 months to avoid termination.

If you are offered a position as an On-Demand TM, you will attend a Target Welcome orientation and go through a short-term structured training schedule to ensure you are ready for your new role. After that, you can use the myTime mobile scheduling app to pick up the shifts you desire to work.

About Service & Engagement

As a Guest Advocate, you will be an advocate for the guest experience, providing exceptional service and exceeding guest expectations. You will interact with guests in various areas of the store, offering assistance and promoting our services and offerings. Your role is vital in creating an inclusive and enjoyable shopping experience for all guests.

As a Guest Advocate, your responsibilities may include:

• Delivering excellent guest service and maintaining a welcoming environment
• Observing and responding to guests' needs and providing personalized assistance
• Being knowledgeable about the products, services, and features available in the store
• Thanking guests for choosing Target and promoting special offers
• Efficiently scanning and bagging items, ensuring food safety standards
• Minimizing guest wait time while maintaining accuracy
• Informing guests about upcoming events and promotions
• Promoting the Target RedCard and assisting guests in the application process
• Familiarizing guests with Wallet and other features of the Target App
• Handling returns and resolving guest concerns
• Providing seamless service to Order Pick Up, Drive Up, and Registry guests
• Maintaining a clean work area and complying with safety and compliance guidelines
• Supporting services such as order pick up and drive-up while complying with laws and regulations
• Other duties as assigned based on business needs

What We're Looking For

If you enjoy a fun and energetic environment, providing exceptional service, and making things easy for others, you might be a great match for us. We value team members who are effective communicators, have a welcoming attitude, pay attention to detail, are willing to learn and adapt, and can work independently or as part of a team.

Here are a few more expectations:

• Accurately handle cash transactions
• Efficiently and safely handle merchandise, including lifting up to 15 pounds
• Flexible availability, including nights, weekends, and holidays
• Active engagement in picking up and working shifts through the myTime mobile App, and responding to our communication attempts

Americans with Disabilities Act (ADA)

We are committed to providing reasonable accommodations for individuals with disabilities during the application process in compliance with applicable laws. If you need assistance, please visit your nearest Target store or Supply Chain Facility, or contact Guest Services at 1-800-440-0680.

Thank you for considering a career at Target!

----- RESPONSE ----- Dear [Applicant], Thank you for your interest in working at Target! We have received your application for the position of Guest Advocate. At Target, we believe in creating meaningful experiences and providing inclusive guest service for all. We prioritize relationships, invest in our communities, and support our team members' growth. If you are looking for a personalized work schedule, our On-Demand TM role may be perfect for you. As an On-Demand TM, you have the freedom to choose your shifts based on availability and store needs. You will use our myTime mobile scheduling app to pick up shifts posted by leaders or other team members. We ask for your active engagement in picking up and working shifts, as well as responding to our communication attempts throughout the year. Regular attendance is necessary to maintain your employment. If you are offered a position, you will attend a Target Welcome orientation and go through a short-term structured training schedule. This will ensure that you are well-prepared for your role as a Guest Advocate. After training, you can use the myTime mobile app to select the shifts you desire to work. As a Guest Advocate, your main responsibility is to provide exceptional guest service and create a welcoming environment. You will assist guests, promote our services and offerings, and handle various tasks to ensure a seamless shopping experience. We value effective communication, a helpful attitude, attention to detail, and the ability to adapt to different situations. Please note that if you have any disabilities and require accommodation during the application process, we are here to support you. You can visit your nearest Target store or Supply Chain Facility for assistance, or contact Guest Services at 1-800-440-0680. We appreciate your interest in joining our team and look forward to reviewing your application. If your qualifications align with our requirements, we will be in touch with you soon. Best regards, [Your Name] [Your Title/Position] Target