Job Description

We are more than just a store for car parts, and we are looking for talented individuals from all backgrounds to join our NAPA family! As a NAPA Automotive Parts Specialist, you will be the friendly face and go-to person for our customers' automotive needs. You don't need to have extensive knowledge of car engines (though if you do, that's great), but it's important to have a background in automotive parts. Whether you want to build a career as a Parts Specialist, work part-time, or use this opportunity as a stepping stone to explore other careers within our company, we welcome you! What you will be doing: - Providing answers and solutions to our retail and wholesale customers' auto parts questions, in person or over the phone - Using your parts knowledge to help other NAPA team members assist customers - Providing excellent customer service to everyone who walks into our store - Creating a positive shopping experience for our retail customers - Utilizing technology, such as computers and cash registers, as well as paper catalogs This is the right opportunity for you if you: - Genuinely enjoy helping customers with their auto parts and service questions - Have experience working in the automotive industry or have a passion for fixing cars - Are willing to learn about automotive parts if you don't have prior experience - Want to join a team where you can grow your career What you'll need: - Valid Driver's License - Ability to speak, read, and write in both Spanish and English - Previous experience in a parts store or the automotive industry, or a willingness to learn about auto parts - High School Diploma or GED, with technical or trade school courses as a bonus - Excellent communication skills - Ability to thrive in a fast-paced retail environment - Great listening skills and empathy for customers And if you have any of these, even better (but not required): - Background or passion for the automotive industry, heavy equipment, farming, diesel, marine, or dealership work - Experience in a parts store, auction, retail store, or auto body/collision - Knowledge of cataloging and/or inventory management systems - Customer-centric mindset (both external and internal) - ASE Certifications What's in it for you: - Awesome people and a reputable brand - Competitive pay - Outstanding health benefits and 401K - Stable company with a family-like atmosphere - Opportunities for promotion and career growth - Comprehensive training and ongoing development with support from leaders and your team If this role sounds like a fit for you, please complete our quick and easy application. We are grateful that you are considering NAPA as your potential future employer. Next Steps: - Apply if you think this is a great fit for you, and we will be in touch! - If this role is not right for you, check out our other job opportunities on our website. If this is not the right fit for you at the moment, let us know that you're interested in future opportunities by joining our Talent Community or setting up email alerts on our website. At GPC, we are committed to equal opportunity and do not discriminate based on sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We hire and promote employees based on their abilities, achievements, experience, conduct, and other legitimate business reasons.