Job Description

Job Opportunity: Admitting Representative

Position: Admitting Representative

Travel Required: None

Clearance Required: None

What You Will Do:

The Hospital Admissions Representative is responsible for admitting patients by obtaining and verifying demographic information, insurance benefits, and eligibility. This position is 100% onsite.

Schedule: This is a full-time position working evenings from 5:00PM-1:30AM with rotating weekends and holidays.

Primary Duties:

• Obtain and verify demographic information, insurance benefits, and eligibility
• Assign correct medical record and account number
• Obtain required signatures on legal consents and insurance forms
• Notify patients, family members, physicians, and/or supervisors of insurance coverage issues
• Inform patients of co-payments, deductibles, or deposits needed
• Complete Medicare Compliance and obtain ABN if necessary
• Knowledge of all Federal, State, and Local Laws pertaining to insurance rules and regulations
• Maintain multiple computer systems
• Maintain positive customer service and escalate unresolved issues to appropriate supervisor
• Answer telephone calls and provide assistance to callers
• Complete all shift duties in a timely and accurate manner
• Comply with all safety regulations, policies, and procedures

What You Will Need:

• High School Diploma or equivalent
• Minimum 1-year experience in a medical setting or heavy customer service environment
• Ability to type a minimum of 35 CWPM
• Knowledge of medical terminology
• Excellent interpersonal and communication skills
• Computer skills and proficiency in Microsoft Office programs
• Strong organizational skills and ability to manage time effectively
• Ability to remain professional in high-stress environments
• Ability to handle pressure and complaints
• Professional appearance and conduct

Additional Requirements:

• No restrictions from former employers that would prevent job responsibilities

What Would Be Nice To Have:

• Bilingual in Spanish (NOT MANDATORY)

Salary: The annual salary range for this position is $37,300.00-$55,900.00.

What We Offer:

Guidehouse offers a comprehensive and flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

About Guidehouse:

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. We value diversity and strive to provide a supportive workplace for all individuals regardless of their background.

If you require an accommodation during the application process, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and used solely for the purpose of providing reasonable accommodation.

Guidehouse does not accept unsolicited resumes from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and no placement fees will be paid.