Entry Level Customer Service - Smithfield, RI
Job Description
Job Description
Join our team of Customer Relationship Advocates (CRA) for a fulfilling experience where you'll have dedicated time for growth, career development, and renewal. As a CRA, you'll support our customers by taking inbound calls and providing assistance with a broad range of needs, such as answering questions, processing transactions, and offering resources.
Would you like to learn more about the Customer Relationship Advocate position? Take our free virtual experience to get a better understanding of the role: https://go.fidelity.com/ExperienceCRA
What to expect...
As a new CRA, you'll receive support and guidance from leaders, coaches, mentors, and experienced CRAs over the first 18 months of your career. Your journey will include:
Advantages of our career development experience
The Skills You Bring
The Value You Deliver
Our Investments in You
We offer a wide range of benefits to support your well-being, including maternal/paternal leave, tuition reimbursement, student loan assistance, retirement savings match, healthcare, and more. Learn more about our benefits here.
Company Overview
Fidelity Investments is a company dedicated to strengthening the financial well-being of our clients. We offer investment and planning services, employee benefits solutions, and technology solutions for advisors.
Join Us
At Fidelity, we believe in building a diverse and inclusive workforce. We offer endless opportunities for career growth and flexible benefits that support you both personally and professionally. Learn more about us and apply at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We provide accommodations for applicants with disabilities and value the safety and integrity of our associates and customers.
Note: Certain roles may require background checks and drug screenings.
We welcome those with experience in various retail positions to apply.
Response
Dear [Recruiter/ Hiring Manager],
I am writing to express my interest in the Customer Relationship Advocate position at Fidelity Investments. I am excited about the opportunity to join your team and contribute my skills and dedication to delivering excellent customer service.
After reviewing the job description, I am confident that my experience and abilities align with the requirements of this role. Here are a few key points that highlight my qualifications:
I believe these skills will enable me to provide exceptional service to Fidelity's clients and contribute to the growth and success of the company.
I appreciate your consideration of my application and look forward to the opportunity to discuss how my qualifications align with the Customer Relationship Advocate position in more detail.
Thank you for your time and consideration.
Sincerely,
[Your Name]