Job Description

Admitting Representative - Job Opportunity Job Family: Admitting Representative Travel Required: None Clearance Required: None What You Will Do: The Admissions Coordinator is responsible for gathering and confirming personal information, insurance benefits, and eligibility. They assign the correct medical record and account number, which ensures accurate billing and clinical information. This position performs various assigned job duties. Schedule: - Part-time evening position - 3 weekdays: 5:30 PM-10:30 PM CT - Rotating weekends: 2:30 PM-11:00 PM CT Key Responsibilities: - Ensure accurate data collection - Provide excellent customer service - Gather complete and accurate demographic and financial information from various sources, including patient interviews, physician offices, and in-house departments - Obtain required signatures on legal consents and insurance forms - Perform pre-certification, credit referral, or deposit collection when required - Enter data into computer systems and thoroughly document incomplete admissions/registrations - Notify patients, family members, physicians, and supervisors of insurance coverage issues - Review physician's orders for completeness - Complete Medicare Compliance and obtain ABN (Advanced Beneficiary Notice) if necessary - Maintain knowledge of all Federal, State, and Local Laws related to insurance rules and regulations - Manage multiple computer systems - Maintain positive customer service, referring unresolved issues to appropriate supervisors - Answer telephone calls, follow pre-established script, and provide assistance to callers - Complete all shift duties in a timely and accurate manner - Comply with safety regulations, policies, and procedures What You Will Need: - High School Diploma or equivalent - 1 year experience in a hospital setting or medical office utilizing insurance websites - Minimum typing speed of 35 WPM - Familiarity with medical terminology Preferred Qualifications: - Experience with patient registration in a hospital setting - Insurance verification experience What We Offer: Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package, reflecting our commitment to creating a diverse and supportive workplace. Our benefits include: - Medical, Rx, Dental & Vision Insurance - Personal and Family Sick Time & Company Paid Holidays - Discretionary variable incentive bonus (eligibility may apply) - Parental Leave - 401(k) Retirement Plan - Basic Life & Supplemental Life Insurance - Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts - Short-Term & Long-Term Disability - Tuition Reimbursement, Personal Development & Learning Opportunities - Skills Development & Certifications - Employee Referral Program - Corporate Sponsored Events & Community Outreach - Emergency Back-Up Childcare Program About Guidehouse: Guidehouse is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and foster a supportive workplace. We provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law. Guidehouse considers qualified applicants with criminal histories in compliance with applicable law or ordinance, including the Fair Chance Ordinance of Los Angeles and San Francisco. If you require accommodations during the application process, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. Your information will remain confidential and will only be used to provide necessary reasonable accommodation. Please note that Guidehouse does not accept unsolicited resumes from search firms or staffing agencies. Any unsolicited resumes will be considered the property of Guidehouse, and the company will not be obligated to pay any placement fees. [Apply Now] Thank you for considering Guidehouse as your potential employer. We look forward to reviewing your application.