Job Description

Job Advertisement: Guest Advocate at Target

Location: 550 Arsenal St, Watertown, Massachusetts, United States, 02472-2853

Starting Hourly Rate: $18.50 USD

About Target:

Target is a well-known retailer and a Fortune 50 company. With over 400,000 team members worldwide, we are dedicated to creating an inclusive environment that celebrates diversity. We believe in prioritizing our communities and investing in the places we collectively live, work, and play. At Target, relationships, talent development, and teamwork are at the core of our success.

About the On-Demand Guest Advocate Role:

As an On-Demand Guest Advocate, you have the freedom to choose your own work schedule. You can work as much or as little as you like by picking up shifts that best fit your availability. This role is perfect for those seeking a personalized work schedule.

To succeed as an On-Demand Guest Advocate, active engagement is necessary. You will need to actively pick up and work shifts, as well as respond to our communication attempts throughout the year. Regular attendance is also required, and you must work at least one shift within 6 months to maintain your employment.

If selected for the position, you will attend a Target Welcome orientation and undergo a short-term structured training schedule to ensure you are prepared for your new role. After that, you can use the myTime mobile scheduling app to pick up shifts.

About the Service & Engagement Responsibilities:

As a Guest Advocate, your role is to provide exceptional guest service and create a welcoming experience. Your responsibilities may include:

• Authentically greeting and engaging with guests, understanding their specific needs
• Being knowledgeable about Target's offerings and services to enhance the guest experience
• Assisting guests with various tasks, such as scanning and bagging items
• Promoting benefits and offerings such as the Target RedCard and the Target App
• Delivering seamless service to guests using Order Pick Up, Drive Up, and Registry services
• Maintaining a clean and organized work area
• Promoting a culture of ethical conduct, safety, and compliance

What We Are Looking For:

• You enjoy working in a fun and energetic environment, and are excited about providing excellent guest service
• You have a welcoming and helpful attitude towards guests and team members
• You are detail-oriented and can multi-task effectively
• You are willing to learn and adapt to evolving technology needs
• You can work independently as well as in a team

Additional Information:

• We provide training to ensure you have the necessary skills for the role
• Accurate cash handling and the ability to lift and move merchandise is required
• Flexible work schedule, including nights, weekends, and holidays
• Your active engagement by picking up shifts and responding to our contact attempts is essential
• Reasonable accommodations will be provided upon request for candidates with disabilities

If you are interested in joining our team as an On-Demand Guest Advocate, please get in touch with us by visiting your nearest Target store or Supply Chain Facility. You can also reach out to Guest Services at 1-800-440-0680 for additional information.