Job Description

McKesson Job Ad: Operations Manager At McKesson, we are a leading healthcare company dedicated to making quality care accessible and affordable for everyone. We care deeply about the health and well-being of our employees and the communities we serve. We believe in fostering a culture where you can grow, make an impact, and bring new ideas to shape the future of healthcare. If you share this vision and want to be part of tomorrow's health today, we want to hear from you. About McKesson: - McKesson is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. - We partner with pharmaceutical manufacturers, providers, pharmacies, governments, and other healthcare organizations to ensure that the right medicines, medical products, and healthcare services reach the right patients at the right time, safely and cost-effectively. - Our employees work every day to innovate and deliver opportunities that make our customers and partners more successful, all for the better health of patients. - We have been recognized as a Most Admired Company in the healthcare wholesaler category by FORTUNE, a Best Place to Work by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. Inclusion and Diversity: - At McKesson, we take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. - We welcome and encourage veterans, individuals with disabilities, and individuals from all backgrounds and perspectives to join our team. - Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Job Summary: We are currently seeking an experienced Operations Manager to join our Central Fill Operational Team. As the Operations Manager, your responsibilities will include analyzing and preparing budgets, inventory control, operational efficiency, productivity, customer satisfaction, employee engagement, transportation, and facilities management. You will review and analyze reports, records, and directives, and collaborate with the leadership team to obtain data for new initiatives, planning activities, work in progress, and potential risks. Key Responsibilities: - Track and measure metrics related to people, performance, and quality, including cost per script, scripts per hour, expense per script, production by area, safety performance index, and employee opinion. - Manage multiple priorities and navigate through complex situations, both internal and external, that may require multiple decision-makers. - Ensure the safety, security, and accuracy of people and product dispensed for patient use. - Develop, drive, implement, and maintain innovation and continuous improvement initiatives for engineering processes, customer support, cost structure, and quality. - Manage day-to-day operations, including priority setting, planning, and resource management to exceed pharmaceutical distribution objectives. - Foster high-quality employee attraction, engagement, and development at all levels, promoting a high-performing culture. - Conduct performance reviews for the leadership team, initiate development plans, objectives, and provide coaching support. - Create, review, and distribute contractual reporting analytics to customers on a revolving basis. - Maintain appropriate communications with all levels of the organization and ensure distribution center employees are aware of the company's strategy and direction. - Manage vendor relations, accounts payable, purchase order, and invoice processes. - Develop and implement a comprehensive training program for mandatory McKesson annual training, pharmacy/distribution SOPs, and compliance training. - Analyze ongoing expenses within the distribution center, take corrective action where variances occur, and drive continuous improvement activities. - Oversee pharmacy installs and troubleshoot proprietary system problems. Minimum Requirements: - 6+ years of professional experience. - 0-2 years of supervisory and/or management experience. Critical Skills: - 5+ years of experience in distribution and/or pharmacy operations. - 2+ years of experience inspiring and leading a team, executing strategies, and developing self and others. - Strong experience managing a team to meet performance metrics. - Experience working within compliance and regulation. - Excellent presentation skills and effective communication with all levels of management and customers. - Advanced MS Office and general computer proficiency. - Flexibility in working hours and ability to adjust shift and overtime based on business requirements. - Budgetary responsibility and monitoring of costs. Additional Knowledge & Skills: - SAP experience preferred. - Expert understanding of Pharmacy Operations and relevant Multi-State Retail Pharmacy Laws. Education: - 4-year degree or equivalent experience. Physical Requirements: - Time spent standing and walking in a warehouse environment. - Time spent sitting at a desk. Total Rewards and Compensation: - At McKesson, we care about the well-being of our employees and offer comprehensive benefits to support their physical, mental, and financial well-being. - Our Total Rewards package includes competitive compensation, performance-based bonuses, and long-term incentive opportunities. Inclusion and Equal Opportunity: - McKesson is an equal opportunity/affirmative action employer. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. - We are committed to being an Equal Employment Opportunity Employer and offer opportunities to all job seekers, including those with disabilities. - If you need a reasonable accommodation for your job search or application, please contact us. Join us at McKesson and be part of shaping the future of healthcare!