Job Description

Location: 2220 Bridgepointe Pkwy, San Mateo, California, United States, 94404-1569 Starting Hourly Rate: $19.75 USD ALL ABOUT TARGET At Target, we are a Fortune 50 company and one of America's leading retailers with over 400,000 team members worldwide. We believe in the joy of everyday life and prioritize caring for our communities. We value relationships, invest in talent development, and work together as one Target team. Our purpose is ingrained in who we are and how we work. ALL ABOUT ON DEMAND As an On-Demand Team Member, you can have a personalized work schedule. You can work as much or as little as you like, depending on shift availability and store needs. You have the flexibility to create your own schedule by picking up shifts that work best for you through our myTime mobile scheduling app. Regular attendance is necessary, and you must work at least one shift within 6 months. ALL ABOUT SERVICE & ENGAGEMENT As a Guest Advocate, your role is to provide exceptional guest service and exceed guest expectations. You will welcome and interact with guests, solve their concerns, and make their shopping experience seamless. You will be knowledgeable about our products, services, and available offerings. Your ability to communicate effectively and adapt to different situations is crucial for success in this role. RESPONSIBILITIES INCLUDE: - Prioritizing the guest service experience by delivering excellent service standards - Creating a welcoming experience for all guests - Engaging with guests in a genuine and friendly manner, understanding their specific needs - Being knowledgeable about store tools, products, and services to improve the guest experience - Thanking the guest and expressing appreciation for choosing Target - Scanning and bagging items efficiently and in compliance with food safety standards - Assisting guests with the Target RedCard application process - Educating guests about fulfillment services and the Target App features - Resolving guest concerns and de-escalating negative situations WHAT WE ARE LOOKING FOR - Enjoys working in a fun and energetic environment - Provides excellent service to make guests say "I LOVE TARGET!" - Interacts with people all day and makes things easy for others - Communicates effectively and is attentive to guests' needs - Welcoming and helpful attitude toward guests and team members - Detail-oriented and able to multitask - Willingness to learn and adapt to evolving technology needs - Able to work independently and as part of a team - Flexible work schedule, including nights, weekends, and holidays AMERICANS WITH DISABILITIES ACT (ADA) We are committed to providing reasonable accommodations during the application process. If you require assistance due to a disability, please visit your nearest Target store or Supply Chain Facility or contact Guest Services at 1-800-440-0680. Thank you for considering a career at Target. We look forward to welcoming you to our team!