Job Description

Are you ready to make a difference in the lives of our 28 million members? Join Centene in transforming community health, one person at a time. We are a nationwide organization that offers competitive benefits and values workplace flexibility. No matter your background or abilities, we welcome you to apply.

Location: Must reside in CT

Hybrid position: 20% travel

Position Purpose: As a Quality Performance Specialist, your role is to connect with healthcare providers and support them in improving the quality of care they deliver. You will share reports and key performance indicators, collaborate with providers on addressing barriers to quality measures, and share best practices to help providers deliver the best care possible.

Your responsibilities will include:

• Connecting providers with existing resources to educate them on quality measures and documentation guidelines
• Acting as a resource for providers, supporting their quality improvement efforts and addressing any issues
• Collaborating with other teams to improve provider performance in quality measures
• Building and maintaining relationships with providers across different product lines
• Reaching out to members to encourage them to visit their physicians and close gaps in care
• Performing other assigned duties

Education/Experience: High school diploma or equivalent. Associate's degree preferred. 2+ years of experience in clinical and member experience quality. Intermediate knowledge of Excel, Word, and PowerPoint.

License/Certification: Driver’s license required. Pharmacy Technician, Medical Assistant, Licensed Vocational Nurse, Licensed Practical Nurse, or Social Work licensure preferred.

Our comprehensive benefits package includes:

• Flexible work solutions, including remote and hybrid schedules
• Competitive pay
• Paid time off, including holidays
• Health insurance coverage for you and your dependents
• 401(k) and stock purchase plans
• Tuition reimbursement and training and development opportunities

Pay Range: $18.27 - $31.10 per hour. Actual pay will be based on individual skills, experience, education, and other job-related factors permitted by law.

Centene is an equal opportunity employer that celebrates diversity. We strongly believe in the value of our differences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.