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Business Process Analyst I

J

Jobs for Humanity

Business Process Analyst I

Jacksonville, FL
Full Time
Paid
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  • Responsibilities

    Job Description

    Position Type :

    Full time

    Type Of Hire :

    Experienced (relevant combo of work and education)

    Education Desired :

    Bachelor of Business Administration

    Travel Percentage :

    0%

    Job Description

    Are you interested in joining a collaborative, energetic, and business-oriented legal technology & operations team? As a LEGAL TECH BUSINESS PROCESS ANALYST I at FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and information technology. Our talented people empower us, and we believe in being part of a team that is pragmatic, collegial and enthusiastic about representing a thriving Fortune 500 company in a dynamic corporate industry.

    ** About the Legal Tech & Ops team**

    The Legal team is a part of the FIS Legal, Compliance & Corporate Affairs Group (LCCA) and is comprised of approximately 225 attorneys and legal professionals worldwide who enjoy being an advisor to and partner with our businesses to help the company achieve its goals. The Legal Tech & Ops team is a part of the Legal team, designing and managing processes and technology utilized by the Legal team as well as by the LCCA Group in general. We work collaboratively with each other and with our business colleagues to solve problems in an effective and pragmatic manner. We view our role as one of supporting our business leaders in a variety of matters, leading client-centric efforts to drive revenue growth and enterprise success.

    We are seeking a LEGAL TECH BUSINESS PROCESS ANALYST I to join the Legal Technology, Operations and Strategy team, providing support for the entire Legal team and the LCCA Group, where our vision is to empower our LCCA colleagues to increase efficiency and effectiveness through innovative technology and processes.

    ** What you will be doing**

    This is a role that involves managing and supporting systems, processes and projects across a complex range of areas and issues supported by the Legal, Compliance & Corporate Affairs team. This is a transformative role that will allow you to often work independently under general instructions. As a result, you must be adaptable and flexible in taking on new tasks while handling other responsibilities; moreover, you must be proactive in identifying areas of need and generating action plans. To be successful, you should have abilities to develop and create data analytics models and reports, and be comfortable using systems, tools and processes customarily used to create data metrics and reporting. You will be expected to determine how to accomplish work assignments in an efficient manner and will be given the opportunity to suggest and implement system and process improvements and changes. Projects and initiatives will be focused on the Legal team but may include additional cross-enterprise issues involving compliance, government affairs, sales, finance, sales operations, or other non-technical subjects. Projects will include designing user guides and executive presentations, creating training and podcasts, managing data and documentation, and managing a wide variety of projects from process improvement implementations to documentation management and data support for legal transactions to creating and analyzing metrics regarding system performance, work flows and strategic initiatives.

    You will also:

    • Provide high-level administrative management and support and project management support as needed for projects.
    • Assist with managing contract lifecycle management programs and other Legal-focused technology and tools.
    • Provide operational support to the Legal team on contracting and legal management tools and processes.
    • Help the team define and drive strategic and operational initiatives and develop short- and long-term Legal technology roadmap.
    • Assist in identifying and implementing new and existing processes, as well as managing the design, rollout and training for new systems, processes and tools.
    • Develop and enforce database standards and follow up on inconsistencies.
    • Plan and coordinate assigned aspects of non-technical projects, from initiation through delivery and assist in ensuring that requirements for internal projects align to operational standards.
    • Assist in establishing new and maintaining existing procedures for consistent legal processes and standards; help enforce processes and policies.
    • Assist the team with optimizing and streamlining workflows within the Legal team, including developing forms, processes, and policies.
    • Prepare analytical reporting, including client and procurement contracting, litigation, privacy and regulatory.
    • Handle expenditure and cost analysis including analytics regarding budgetary spends.
    • Assist in designing, developing, and implementing new and enhanced processes, and identify opportunities to redesign current processes.
    • Enhance and maintain leadership and team dashboards, and provide support for ad hoc reporting demands, quarterly accomplishments, trends and related KPIs.
    • Assist management with ad hoc analyses and special projects, and present findings of data analysis and metrics to leadership.
    • Collaborate with team to collect and analyze data; create presentations and reports based on findings.

    ** What you bring**

    • You must have a college degree or an equivalent combination of education and business experience.
    • You must be comfortable with technology and the use of technology tools in performing your daily work responsibilities, including the Microsoft Office Suite (Word, Excel, PowerPoint).
    • You must be willing to learn about contract management and be able to apply contract administration and processes and concepts.
    • You must have strong organizational, project management, and execution skills.
    • You must have the ability to work effectively and collaboratively within your team and cross-functionally.
    • You must be able to balance and prioritize multiple tasks simultaneously, and manage competing priorities effectively and independently, including driving results and delivering to deadlines.
    • You must be dependable, flexible, and versatile. You must have the ability to take initiative, research, and solve problems using learned techniques and tools.
    • You should have the ability to think strategically while managing the details, and to make clear recommendations.
    • You must have a proactive approach to recognizing needs, anticipating issues, and solving problems.
    • You must have a strong attention to detail and accuracy in document review and creation of work product.
    • You must have good data analytical skills and the ability to effectively interpret and report on data.
    • You must be able to establish and maintain effective working relationships with colleagues and be able to work collaboratively.
    • You must have good communication skills, including the ability to communicate effectively, both orally and in writing.
    • You must have a general knowledge of standards and best practices relevant to database management.
    • Moderate to advanced level of proficiency in MS Word and MS Excel (including VLOOKUPs and Pivot Tables) is required.
    • High competency in creating and working with complex Excel documents, PowerPoint, and data visualization tools.

    ** Added bonus if you have**

    • Experience or expertise in the payments services or data processing industry, or in working closely with financial institutions on their technology matters.
    • Experience operating contract lifecycle management programs.
    • Experience with (or willingness to learn) Power BI.

    ** What we offer you**

    • A multifaceted job with a broad spectrum of opportunities with a thriving Fortune 500 corporation in an innovative, ever-changing industry
    • A modern, international work environment and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals.
    • A competitive salary and a range of benefits designed to support your wellbeing.
    • The chance to work on some of the most challenging, relevant issues in financial services & technology.
    • Varied and challenging work to help you grow your technical skillset.

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