Job Description

Job Title: Operations Associate Type: Full-time Experience Level: Experienced Education Required: Bachelor's Degree Travel Percentage: 0% Job Description We are currently seeking an Operations Associate to join our team. As an Operations Associate, you will be responsible for performing various tasks in accordance with Standard Operating Procedure documents (SOPs) to meet internal and market deadlines. Your role will involve monitoring tasks, escalating concerns to management, and working to reduce risks and improve processes. Responsibilities: - Perform tasks according to SOPs within specified deadlines. - Collaborate with the management team to address capacity concerns and delegate tasks when necessary. - Monitor controls and checks to ensure data accuracy, reporting any issues or near misses. - Timely closure of SLA breaches and performance issues. - Strive to exceed SLAs and provide excellent support. - Adhere to risk and control policies, identifying gaps and suggesting improvements. - Work closely with other teams to resolve issues and queries. - Stay updated on current industry trends. - Manage client communication electronically. - Review client books and perform internal communication with other teams. Qualifications: - Knowledge of listed derivatives, OTC and futures. - Strong understanding of reconciliations, ledgers, and statements. - Experience in payment and treasury processes. - Client-facing experience. - Strong communication skills. - Ability to read and analyze statements. - Proficient in Microsoft Excel. - Familiarity with payment systems and utility-type systems. Further information about our benefits can be found here. Note: The salary range for this position is $30 - $49, depending on location. Privacy Statement We value your privacy and are committed to protecting your personal information. To learn more about our online privacy practices, please review our Online Privacy Notice. Equal Employment Opportunity We are an equal opportunity employer and evaluate all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. For more information, please refer to our EEOC Statement and the supplement document. For positions in the US, specific conditions apply. A drug test may be required for conditional job offers. We comply with the Americans with Disabilities Act (ADA) and will review and evaluate reasonable accommodation requests on a case-by-case basis. Sourcing Model Most of our hiring is conducted through direct sourcing, and we have a limited number of positions filled through recruitment agencies. We do not accept resumes from agencies not on our preferred supplier list, and we are not responsible for any fees related to resumes submitted outside of our preferred channels. #pridepass