Job Description

Location: 298 W McKinley Ave, Sunnyvale, California, United States, 94086-6193

Starting Hourly Rate: $19.00 USD per hour

ALL ABOUT TARGET

At Target, we are a well-known and respected company with locations all over the world. We are proud to be one of America's leading retailers and a Fortune 50 company. Our mission is to help all families find joy in their everyday lives. We believe in caring for our communities and investing in the places where we live, work, and play. We value relationships, develop our employees' talents, and work together as one Target team to succeed. Our purpose is deeply ingrained in everything we do.

ALL ABOUT SERVICE & ENGAGEMENT

We are looking for people who are passionate about providing exceptional guest experiences. As a Guest Advocate, you will welcome and exceed guest service expectations by focusing on guest interaction and recovery. You will be knowledgeable about our physical and digital services and solutions, helping guests make the most of their shopping experience. Whether at the checklanes, guest services, gift registry, pick-up, or drive-up, you will make shopping effortless and seamless for our guests.

WHAT WE ARE LOOKING FOR

If you enjoy working in a fun and energetic environment, providing service that makes our guests say "I LOVE TARGET!", and interacting with people all day, then we might be a great match! We are looking for individuals who are attentive, helpful, detail-oriented, and interested in educating guests and selling products and services. You should also be willing to learn and adapt to evolving technology needs. We value teamwork and independence, so being able to work well with a team and independently is important.

RESPONSIBILITIES

As a Guest Advocate, your responsibilities may include:

• Welcome and authentically greet all guests, observing their needs and tailoring your approach accordingly
• Provide a welcoming experience and engage with guests in a genuine way, asking questions to understand their specific needs
• Be knowledgeable about the tools, products, and services available in the store to solve guest issues and improve their experience
• Scan and bag items efficiently and neatly, following food safety standards and best practices
• Inform guests about current and upcoming launches, store activities, and events
• Promote and assist guests with applying for the Target RedCard and using the Target App
• Assist guests with fulfillment services, such as Order Pick Up and Drive Up
• Deliver exceptional service while resolving any negative situations and following Target's policies and procedures
• Maintain a clean work area and support the store with stocking supplies
• Ensure safety, compliance, and ethics in all tasks
• Support guest services such as order pick up and drive-up, complying with relevant laws and regulations
• Perform other duties as needed

REQUIRED SKILLS

While we provide training, there are a few skills we expect you to have:

• Effective communication and positive language
• Welcoming and helpful attitude toward guests and team members
• Attention to detail and ability to multitask
• Willingness to educate guests and sell products and services
• Ability to learn and adapt to evolving technology
• Ability to work both independently and with a team

WORKING AT TARGET

We care about our team members and want to ensure that you have a clear understanding of some important basics:

• Accurately handle cash register operations and transactions
• Ability to work outdoors in various climates
• Efficiently and safely handle and move merchandise, including lifting items up to 15 pounds and occasionally up to 40 pounds
• Flexible work schedule, including nights, weekends, and holidays, with regular attendance

AMERICANS WITH DISABILITIES ACT (ADA)

Target is committed to providing reasonable accommodations for applicants with disabilities. If you have a disability and require assistance during the application process, please visit your nearest Target store or Supply Chain Facility or contact Guest Services at 1-800-440-0680.