Job Description

Are you interested in this position? You should apply – even if you don't meet every single requirement! We are known as an auto glass company, but we are much more than that. We will support you in building a rewarding career and encourage you to have a fulfilling life. Join us, and experience the best workplace ever.

The Network Invoice Associate will ensure timely payment processing for invoices and provide support in related reporting.

Responsibilities:

• Receive, sort, and prepare incoming invoices via mail and fax from clients and agents, and respond to them promptly
• Enter paper invoices into the company's mainframe system
• Process policy holder reimbursements
• Handle urgent network invoices from internal and external departments in cases of client issues, time constraints, or research response issues
• Re-key web and paper invoices for the Safelite Billing department
• Communicate with shops, insured individuals, and agents to obtain necessary information for invoicing
• Create Safelite referral numbers on invoices that were not reported by insurance clients
• Process additional supplemental invoices submitted by shops for further payment from insurance clients
• Assist in service center duties as required
• Communicate with internal and external clients regarding claim status and department processes
• Provide excellent customer service by answering, resolving, and recording incoming emails in the mainframe system for external shops, agents, and clients regarding Network shop and Customer Reimbursement invoices

Requirements:

• High School Diploma or equivalent
• General office experience preferred
• Previous experience in basic ten-key typing is a plus
• Proficiency in typing and organizational skills
• Availability to work Monday to Friday

What You'll Receive:

• Competitive weekly pay and bonus opportunities
• A comprehensive benefits package valued at more than $10,000*. This includes a 401(k) plan with company matching, customized medical coverage plans, and a commitment to work/life balance through paid time off (PTO) programs, company holidays, and paid volunteer days
• Up to $5,250 annually in tuition reimbursement
• Explore our health, wealth, and life offerings at www.safelitebenefits.com

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Internal Associates: Already part of the Safelite team? Apply through your Workday account by searching for 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we are proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description does not encompass every aspect of the role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations, as required. Physical and mental demands are not and should not be considered as job qualification standards, but are provided to help the employer, employee, and/or applicant identify tasks where reasonable accommodations may be necessary when an otherwise qualified person is unable to perform the job's essential duties due to an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations, and Safelite Group, Inc. policies and practices.

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