Job Description

At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.

In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.

Team Overview:

You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you’ve considered Edward Jones in the past, it’s time to take another look. We are in the midst of embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.

We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience. We're currently implementing a modern, cloud based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.

In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible

What you'll do :

The Digital Practice Management Department, within the Digital Division, is responsible for the design, development and enhancement of world-class technologies which enable Edward Jones Financial Advisors to deliver exceptional value and service to their clients. As a Product Owner within Digital Practice Management, you will combine deep subject matter expertise, vision and strategy, systems thinking and product management capabilities to produce highly integrated and effective tools.

Operating at the intersection of business strategy and technology development, our Digital Practice Management department provides a dynamic and fast-paced environment. Our teams deliver value to all aspects of the client experience, including the creation of personalized financial plans and account solutions, advanced portfolio construction tools, a suite of client relationship management capabilities, and online and mobile applications.

Here are a few of the key responsibilities you will be a part of:

• Act as the Product Owner for one or more systems, leading a multi-disciplinary and cross-divisional systems team in the pursuit of delivering value to our end users and the firm.
• Set strategy and curate system roadmap, which outlines the body of work expected now, next, and into the future as the product moves towards its vision
• Provide direction and ensure alignment for adjacent product teams who are also working on their system(s).
• Be primary contact for issues/escalations related to their systems and provide resolution whenever possible.
• Build and manage systems plans and supporting artifacts encompassing resource requirements, business/stakeholder/solutions requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value.
• Develop depth and breadth of subject matter expertise in Product Management, Systems Thinking and the competitive/industry landscape, and actively work to expand that expertise within the organization.
• Provide mentorship to less senior associates within the organization

What Experience You Need:

• Bachelor's degree and/or equivalent work experience

• 7+ years of experience required in one or more of these fields:

  • Product or agile project management