Job Description

We believe in inclusivity and diversity, and we're looking for talented individuals to join our NAPA family! As a NAPA Automotive Parts Specialist, you'll be the friendly face and go-to person for our customers' automotive needs. You don't need to be a mechanic, but having knowledge and experience with automotive parts is a plus. This is a great opportunity for those looking for a long-term career as a Parts Specialist, or for those who want to explore other career paths within our company. We welcome everyone! What you'll be doing: - Providing solutions and answering questions about auto parts for our customers in person and over the phone - Using your parts knowledge to assist other NAPA team members in helping customers - Providing exceptional customer care and creating positive experiences for everyone who visits our store - Bringing energy and customer focus to our fast-paced stores - Using technology such as computers, cash registers, telephones, and catalog systems This is the right opportunity for you if: - You genuinely enjoy helping customers with their auto parts and service questions - You have experience working in the automotive industry or have tinkered with cars and trucks - You're willing to learn about automotive parts if you don't have a background in it - You want to join a team where you can grow your career What you'll need: - A valid driver's license - Previous experience in a parts store or automotive industry (or a willingness to learn) - High school diploma or GED - Excellent communication skills - Comfortable in a fast-paced retail environment - Good listening skills and empathy for customers Additional qualifications (not necessary, but a plus): - Background or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership - Experience in parts stores, auctions, retail stores, or auto body/collision - Knowledge of cataloging and/or inventory management systems - ASE certifications What's in it for you: - Amazing people and a well-known brand - Competitive pay - Excellent health benefits and 401K - Stable company with a supportive, family-like culture - Opportunities for promotion and career growth - Great training and development with support from leaders and your team If this sounds like the right fit for you, please take a few moments to complete our simple application. We're excited and grateful that you're considering NAPA as your potential future employer. Next steps: - If you think this role is a great fit, please apply and we'll be in touch! - If you're not sure about this role, check out other career opportunities by visiting jobs.genpt.com - Join our Talent Community on jobs.genpt.com to express your interest in future opportunities and receive email alerts for new job postings that match your interests. At GPC, we treat everyone with respect and do not discriminate based on sex, race, religion, disability, sexual orientation, gender identity, or any other protected characteristic. Our hiring decisions are based on ability, achievement, experience, and business needs.