Job Description

JOB TITLE: Import Account Representative

REPORTS TO: Import Team Manager

FLSA STATUS: Non-exempt

DEPARTMENT/LOCATION: Imports/1227 N. 4th Street Philadelphia PA 19122

POSITION SUMMARY:

The position calls for a seasoned Import professional with 1-5 years experience. Successful candidates should exhibit leadership by example among colleagues and in support of Steer’s organizational goals and values.

The position’s responsibilities include:

• Full range of import operations, client management and administrative tasks. These services may include but are not limited to: producing, reviewing and distributing customs clearance/import documentation; coordinating either directly or with Steer colleagues customer-focused logistics services
• Providing customer service and communications
• Providing internal support to import/export individuals, teams or colleagues as assigned
• Coordinating special projects/tasks as assigned

KEY POSITION ATTRIBUTES:

Active collaboration with colleagues, subordinates and supervisors; the ability to understand and follow SOPs and operational policies/procedures; strong organizational skills; detail oriented; interest in learning and growing in the position and organization; systematic in approach to work; ability to prioritize and transition from operations to customer service; maintains a calm, professional demeanor; strong written and verbal communications skills; positive attitude and supportive of company culture and continuous improvement efforts; honesty; integrity; good work ethic.

All Steer employees are expected to maintain and promote a professional business disposition and a clean and organized workspace. Steer employees are expected to be supportive and helpful to colleagues and team members; be truthful and honest in the conduct of business; and to always maintain a helpful and professional manner when dealing with clients.

Company Description

All Steer employees are expected to maintain and promote a professional business disposition and a clean and organized workspace. Steer employees are expected to be supportive and helpful to colleagues and team members; be truthful and honest in the conduct of business; and to always maintain a helpful and professional manner when dealing with Steer clients.