Position Title: CEO

Department: Administration

Reports To: Board of Directors

Wage & Hour Status: Exempt

Position Summary:

The CEO will faithfully, industriously and to the best of his/her ability, perform all duties that may be required by the position as CEO and all duties outlined in facilities governing laws, regulations, contracts, and bylaws and in policy statements of the Board of Directors, to implement the strategic goals and objectives of JMHS. The CEO, with the Board Chair, will enable the Board to fulfill its governance function of JMHS. The CEO will be committed to providing inspiring and effective leadership while administering, directing, and coordinating all activities of JMHS toward fulfilling JMHS’s values, mission, strategy, and achieving its annual goals and objectives. The CEO will model, promote, and ensure that the Mission, Vision, and Core Values are evident and present in the provision of health care at JMHS.

Position Requirements:

• Promotes a culture that values:
  • Putting patients first in all we do, offering compassion and empathy with every encounter
  • Respectful interactions with patients, coworkers, and business associates, offering fairness and confidentiality with consideration for varying opinions, values, backgrounds, cultures, and religions
  • Collaboration, trust, teamwork, and consistency
  • Routinely going beyond the call of duty

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Master’s degree (e.g., Healthcare Administration or Business Administration); graduate of an accredited university with a degree in Management or related field; five years directly related experience with community healthcare facilities of similar size and structure (e.g., independent hospital, rural community hospital, Critical Access Hospital, Care Center, Assisted Living) preferred.
• Demonstrated track record of coaching, leading, and developing senior-level employees.
• Nursing Home Administrator license (you must obtain the license within one (1) year of your hire if you currently don’t have one).
• Superior communication skills to successfully represent JMHS in the community, with patients, families, residents, and the medical staff, at the state and national level boards and organizations, and in the media.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
• Able to amass all relevant information to complete a careful assessment of investments and strategies in the organization; able to build a strong business case to advocate for the betterment of JMHS; is objective and capable of ‘de-emotionalizing’ analyses and corrections.

Core Competencies:

• Board Administration and Support – The CEO supports the operations and administration of Johnson Memorial Health Services & Board of Directors by maintaining open and effective communication with the Board members and the Medical Staff. The CEO will ensure that comprehensive orientation and continuing education opportunities are available to the Board. The CEO will facilitate relationships between the Board, legal counsel, and accounting and audit organizations; will manage the use of legal counsel for operational matters; and, in conjunction with the CFO, will manage the engagement of accounting and audit organizations in operational matters.
• Medical Staff Liaison – CEO facilitates relationships between the physicians and JMHS. CEO leads the efforts to support our physicians through recruiting (employs), continuing education opportunities, and medical staff development. The CEO recognizes the ongoing strength and success of JMHS relies heavily on the strength and success of our medical staff and engages them accordingly. The CEO participates in issues surrounding ethics and quality.
• Community and Public Relations – Through exceptional communication and interpersonal skills, the CEO assures that JMHS and its mission, programs, and essential services are presented in a strong, positive image to relevant stakeholders, including patients, physicians, employees, benefactors, and taxpayers. As the ‘face’ of JMHS, the CEO will be actively involved in the community through service organization membership, speaking engagements, community forums, educational offerings, and other opportunities to communicate JMHS’s Mission.
• Compliance – The CEO will ensure JMHS complies with local, state, and federal laws and regulations as they apply to operations of JMHS.
• Strategic Planning – The CEO stays current with general trade and industry conditions and their potential impact on JMHS’s policies and operations and, in collaboration with the Board of Directors, develops the short-term and long-term strategic plan for JMHS and its offered services. The CEO ensures the strategic plan is articulated both internally and externally and effectively delegates key activities to ensure timely execution of the strategic plan initiatives.
• Delivery of Healthcare Services – CEO has overall responsibility for the design, marketing, promotion, delivery, risk management and quality of all facility healthcare programs and services provided to our community. The CEO ensures that policies and practices effectively support sound and safe patient/resident care, and that the delivery of healthcare services provides the highest level of a positive experience to the patient.
• Financial Management – CEO recommends yearly budget for Board approval and ensures prudent management of JMHS’s resources within those budget guidelines per current laws and regulations. The CEO conducts or oversees the negotiation of professional, consultant, physician employment, payer, and service contracts. The CEO ensures that appropriate internal and management controls are established and maintained.
• Human Resource Management – The CEO organizes function of JMHS through appropriate delegation and establishes a formal means of accountability for those assigned duties. The CEO ensures effective management of the human resources of JMHS per current, authorized personnel policies and procedures that fully conform to current laws and regulations. He/she completes annual evaluations for direct reports promptly and effectively.
• Facilities Management - The CEO oversees the preservation of the asset value of JMHS’s capital investments, oversees the management of construction and facility rehabilitation activities, and ensures disaster and emergency preparedness activities are appropriately planned, exercised, and documented.
• Fundraising – The CEO actively engages as a member of JMHS’s Foundation Board to promote the interests of JMHS and the health and wellness interest of the community at large.

OTHER CHARACTERISTICS, SKILLS, AND ABILITIES

• Patient/Residents focused: Embraces the standard of the patient/residents being the center of all decisions.
• Collaborative : Committed to inviting participation in the evaluation and planning of major initiatives; works to build consensus and alignment as needed.
• An Achiever: The CEO seeks achievement beyond standard expectations. With a sense of urgency, the CEO carries an aura of success predicated on more than achievement of minimum benchmarks; innately driven to improvement and not satisfied with just compliance. The CEO is dynamic, enthusiastic, and energetic in pursuit of personal and organizational goals; approaches challenges as opportunities for improvement with an energy that drives the organization.
• Of Strong Character : Honest and straight-forward, given to transparency and full disclosure; respectful of others’ perspectives; able to maintain the highest level of integrity and create confidence; can quickly and easily address questions of morals or ethics to guide decision making.
• Courageous : The CEO must be able to remain fearless in doing the right thing for the patient/resident, even in the face of strong opposition; not afraid to speak directly; comfortable in presenting a full and accurate picture of any situation.
• A Superior Communicator: The CEO must be a Master of Communication, both verbal and written, and can have courageous conversations. She/he must be a good listener with innate empathy for differing views. The CEO must be able to communicate clearly and eloquently to effectively function in any setting, from a meeting with government officials or community members; to a meeting with a patient’s family; to a hallway conversation with employees.
• Decisive : Have conviction based on well-thought-out analysis and personal strength; can pull upon diverse past experiences to craft novel and innovative solutions.
• Visionary : The CEO can take the organization to the next step in its structure, scope, performance, and quality improvement; can stay ‘ahead of the game’ by anticipating demands and constraints within the evolving healthcare industry and can ensure JMHS is positioned for continued success.
• Astute: The CEO is bright and is intellectually capable of mastering the complexities of leading this growing healthcare provider, having the business and financial acumen to analyze, comprehend, select, and implement innovative solutions and models for the delivery of healthcare to lead the organization to short-term and long-term success.
• Persuasive: Clear and consistent in the delivery of the message of the JMHS Mission, Vision, and Values. Can present a strong business case for a distinct direction while demonstrating empathy for contrasting views; maintains a truly good sense of humor as a person who enjoys his/her work.
• An Advocate : The CEO is the champion of JMHS, both internally and externally; speaks effectively to clarify and build support for the medical center in our community and in the larger arena of healthcare delivery.
• A Change Artist: The CEO sponsors, champions, and facilitates change throughout the organization to meet the challenges of the evolving environment of healthcare delivery.
• Resilient and Stable : The CEO can manage multiple priorities and demands; is a model of responsiveness from the administrative suite that is flexible, yet predictable and reliable that will reinforce trust even in times of divergent opinion.
• Visible : The CEO has a style that creates the expectation of regular contact and interaction among staff and physicians, regular rounds throughout the organization, and among inpatients.

REASONING ABILITY

The CEO can quickly and effectively define problems, collect data, establish facts, and draw valid conclusions.

MANAGEMENT RESPONSIBILITIES

The CEO leads and directly manages the Executive Assistant, Chief Financial Officer, Chief Acute Care Services and Surgical Services Officer, Chief Human Resources Officer, Chief Administrative Officer, Director of Nursing Senior Living, and Medical Staff. The CEO carries out management responsibilities in accordance with the organization's policies and applicable laws.

Why Join?

• Be part of a pioneering healthcare organization with a vision for growth and innovation
• Competitive compensation and benefits package
• Opportunity to make a significant impact on the expansion and transformation of healthcare services

If you're a healthcare executive with a proven track record of leading growth and expansion efforts, and you're ready to take on the challenge of shaping the future of healthcare delivery, we encourage you to apply for the CEO role.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

JHMS is committed to the full inclusion of all qualified individuals. As part of this commitment, JHMS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact the Human Resources Department. JMHS is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status