Job Summary

The LPN/CMA is responsible for the overall flow of patient care. Assist providers with patient care and performing clinic duties in connection with referrals, appointments, ordering medical supplies, prescriptions, etc.

Responsibilities

• Uses models of patient care standards, JMHS policies, Minnesota Department of Health Guidelines, CDC, and OSHA Standards

• Recognizes environmental hazards that pertain to both patient and self, with initiation appropriate safety measures.

• Recognizes general causes of and modes of transmission of disease and identifies common methods of prevention and control and follows these methods according to JMHS policy and OSHA Standards.

• Computer skills for electronic medical record and systems for job functions

• Perform vital signs, knowledge of injection types and sites, phlebotomy and preparation for lab testing, knowledge of how to assist with minor procedures.

• When working at satellite clinic – ability to learn and perform basic hematology, lab QC, phlebotomy, and lap specimen preparation. Other lab functions as directed.

• Telephone messaging – take clear and concise messages, talk with patients regarding symptoms and make work-in appointment decisions. Return phone calls as directed by providers, nurse manager or other departments.

• Demonstrates excellent critical thinking skills and reliable nursing judgement.

• Correctly recognize high, routine, and low priority messages and manages each type according to triage services protocols and workflows.

• Prioritizes and identifies appropriate next steps; receives and responds appropriately high priority messages.

• Communicates relevant and timely patient information.

• Plans strategies and collaborates with the health care team to develop an integrated plan of care.

• Performs all aspects of work including telephone, medical messages, and medication refills accurately.

• Familiarity with the following equipment: Spirometer, Manual sphygmomanometer, Oximeter, Stethoscope, EKG, Oxygen, Metabolic Analyzer, Bladder scanner, Bedside Ultrasound, Tympanometer/audiometer, and computer.

• Collaborates, engages, and consults with provider and other members of care team.

• Accountable for his/her professional development, knowledge, and skills through participation in continuing education and sets a good example for the profession by his or her actions.

Core Competencies

• Must possess strong verbal and written communication skills to understand and interpret instructions and document in EMR.
• Must demonstrate effective communication skills with patients, families, medical providers, coworkers, hospital staff, and care center staff.
• Must possess organizational ability to plan and coordinate activities of the clinic and maintain accurate records.
• Computer experience and proficiency required.
• Ability to be empathetic to patients is a must.

Education/Experience/Licensure

• Graduate of a Certified Medical Assistant program or accredited LPN program required.
• Current Minnesota LPN license or Certified Medical Assistant certification required.
• Prior nursing experience in a clinic or related health care environment preferred.
• Skilled in taking and interpreting basic vital signs, knowledgeable or demonstrated ability to learn phlebotomy and preparation for lab testing, assist with procedures, perform EKGs.
• Current CPR certification required.

Working Environment - Mental Demands/Physical Demands/Environmental Factors

• Requires full range of body motion including handling and lifting of patients.

• Manual and finger dexterity and hand-eye coordination.

• Requires sitting, standing, and walking for prolonged periods of time.

• Exposure to communicable disease and body fluids.

• Requires working under stress.

• Able to stand, walk, bend, squat, reach, and stretch frequently.

• Must use appropriate standard/isolation precautions due to threat of exposure to blood and body fluids.

• May be exposed to patients with infectious diseases.

• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

• Must be able to lift up to 25 pounds at times.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

JHMS is committed to the full inclusion of all qualified individuals. As part of this commitment, JHMS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact the Human Resources Department. JMHS is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.