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Front Desk Agent Downtown Los Angeles

Jonathan Club

Front Desk Agent Downtown Los Angeles

Santa Monica, CA
Full Time
Paid
  • Responsibilities

    Jonathan Club is a private social club with a rich history. Founded in 1895, the Club's diverse member base enjoys fine dining, athletics and wellness facilities, spa services, social events, and award shows. For over a century, Jonathan Club has long reflected the warm and inviting character of southern California, making it an exceptional place its members could truly call a home away from home. With two locations — one in downtown Los Angeles and one on the Santa Monica beach — Jonathan Club offers its members the very best of southern California, and so much more.The Overnight Front Desk Clerk will be responsible for providing excellent service to our members based on the Club's Service Standards. He/she will address member service needs and inquiries. He/she will perform Night Audit duties and transactions.

    Promptly greets guests in a friendly and professional manner

    Completes the guests' registration process

    Accurately processes all cash & credit card transactions in accordance with procedures

    Balances all cash receipts and work performed during the shift

    Completes daily operations checklist per shift

    Answers external and internal calls at the front desk

    Performs Night Audit transactions including, not limited to reconciling nightly finances and reports

    Completes and submits incident reports to appropriate groups if needed

    Requirements

    High school diploma or equivalent

    Prior private club or luxury hotel experience preferred

    Must have excellent verbal and written communication skills

    Basic knowledge of computers such as Microsoft Office, POS, etc.

    Jonathan Club (downtown Los Angeles) is also searching for Overnight Front Desk Agents.