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Client Service Representative (Virtual Interview - Work from Home)

Jones Agencies

Client Service Representative (Virtual Interview - Work from Home)

Raleigh, NC +4 locations
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Client Service Representative ( Virtual Interview - Work From Home) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    Company Description

    Jones Agencies is going through our largest office expansion ever! With new offices opening in the near future we are looking to add to our team! Our Agency Owner is looking for qualified candidates to interview to grow our winning team!

  • Locations
    Raleigh, NC • Charlotte, NC • Columbia, SC • Myrtle Beach, SC • Greenville, SC