-Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages. -Facilitate inter-departmental communication by being a liaison between upper management and employees. -Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management. -Facilitate marketing efforts by providing scheduled clients with in-house design magazines to look at while they wait for scheduled meetings to begin. -Arrange traveling details for upper management and assist in planning speaking engagements throughout the country on a quarterly or annual basis. -Assist with filing expense reports, checking time sheets and ensuring that monthly payroll is completed accurately and on time. -Organize and file digital and physical documents, including client interest forms, design layouts, client information and various reports. -Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.