Job Description
The Billing Specialist is responsible for executing the essential recurring tasks of the billing department.
Essential Responsibilities and Metrics
· Verifies client insurance within 24 hours of receipt.
· Sets client fees and explains financial responsibility.
· Creates daily billing report for reception detailing copays due at time of service.
· Posts insurance payments, client payments and billing adjustments as needed.
· Assists with claims resolution.
· Stay current with medical coding guidelines and industry updates.
· Answers client and staff billing questions.
· Other special projects as assigned.
Qualifications
· Certification in medical billing or related field or equivalent experience
· Proficient in billing software and Office 365 Suite; CIS experience preferred
· Minimum of 3 years progressive experience in behavioral healthcare billing; both Medicaid, Medicare, and MCOs and private commercial payers; behavioral health preferred
· Sound knowledge in claims resolution
· Sound knowledge of health insurance providers
· Strong interpersonal and organizational skills
· Excellent customer service skills
· Ability to work in a fast-paced environment
· Passionate, dedicated, and humorous
· Intermediate knowledge of credentialing processes
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