Journey Specialist

Travel Staff

Journey Specialist

Denver, CO
Full Time
Paid
  • Responsibilities

    Searching for an Africa Specialist to work for a Tour Operator that provides outstanding safari experiences resulting in highly satisfied customers, support of African people and conservation of African wildlife and ecosystems. The consultants of this great Tour Operator believe that a visit to Africa shouldn't be just a trip - it should be the adventure of a lifetime.

    Job Description:
    Award-winning outbound tour operator seeks a qualified safari travel planner (which we call a Journey Specialist) to help us continue to design and sell our award-winning safaris. The Journey Specialist is an inside sales position—working out of our Denver-based office or from your home-based office—focused on designing and selling customized tours and safaris to wildlife and adventure destinations throughout East and Southern Africa, and to a lesser extent to India, Asia, Antarctica, and South America. The Journey Specialist should be able to work independently, but in a team-based atmosphere, focusing on consultative sales. He or she should also enjoy managing the operational, customer service and financial aspects of each booking.

    Experience/Qualifications:

    • Candidates must be dedicated to excellence, have a passion for travel, and enjoy designing and selling customized tours.
    • Candidates must have traveled to some key African destinations. 
    • They must have a minimum of three years of experience designing and selling tours, preferably to high-end customers.

    Required Skills:

    • Candidates must have traveled to some key African destinations.
    • Minimum of 3 years' experience designing and selling tours, preferably to high-end customers.
    • Must have a passion for Africa and secondarily, Asia, Antarctica and/or Central & South America.
    • Ability to meet sales goals
    • Effective sales and closing techniques
    • Ability to quickly understand customer needs and establish positive relationships with them
    • Ability to find solutions to customer problems
    • Ability to work with a team
    • Mastery of Microsoft Office productivity software including Microsoft Word, Excel, and Outlook
    • Familiarity with or willingness to quickly master productivity tools
    • Excellent written and verbal communications and customer service skills
  • Compensation
    $50,000-$80,000 per year