Looking for Arizona Residents only

Phoenix, AZ – Req # 8073 - AZDOHS - Salesforce Administrator

9/10/2025 3:00:00 PM.

Position is hybrid, primarily remote but will come in for meetings.

Job Summary

We are seeking an experienced and motivated Mid-Level Salesforce Administrator on a contract basis. The ideal candidate will be responsible for the day-to-day administration, configuration, and support of our Salesforce environment. This role requires a proactive professional who can work independently to manage user requests, maintain data integrity, and implement key solutions to support our business operations.

Key Responsibilities

· User Management: Create and manage user accounts, profiles, roles, and permissions to ensure appropriate access to Salesforce features.

· System Configuration: including (but not limited to) Customize Salesforce applications, including flow builder, fields, page layouts, record types, custom settings, and APIs to align with business processes.

· Automation & Process Improvement: Design, build, and maintain automation solutions using Salesforce Flow, Process Builder, and Workflow Rules to streamline business processes.

· Data Management: Maintain data integrity through regular audits, duplicate entry cleansing, and database maintenance. Perform data imports, exports and updates using tools like Data Loader.

· Reporting and Dashboards: Develop and manage customized reports and dashboards to provide key insights into business metrics and performance.

· Training and Support: Create and provide training and support to end-users, ensuring they are proficient in using Salesforce tools and features.

· System Upgrades: Evaluate, install, and manage Salesforce updates and add-ons to enhance system functionality.

· Collaboration: Work closely with stakeholders to identify business requirements and implement solutions that leverage Salesforce capabilities effectively.

Required Skills and Qualifications

· Experience: Proven experience as a Salesforce Administrator, with a solid understanding of Salesforce functionalities.

· Technical Skills: Proficiency in Salesforce configuration, data management, and reporting tools. Proficiency in Salesforce's declarative tools.

· Experience with user and data management, including security settings.

· Familiarity with data migration and management tools like Data Loader.

· Strong understanding of Salesforce standard objects and capabilities.

· Familiarity with building and customizing reports and dashboards.

· Analytical Skills: Strong analytical and problem-solving skills to translate business needs into system solutions.

Soft Skills: Excellent interpersonal and communication skills to liaise with stakeholders and provide user support. Ability to work independently and manage multiple priorities in a fast-paced environment.

Certifications: Salesforce Administrator certification is preferred but not mandatory.