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IT Support Specialist

Jump Start Technology, Inc.

IT Support Specialist

San Jose, CA
Full Time
Paid
  • Responsibilities

    Our team is in need of an experienced IT support specialist. You’ll play a critical role on our team by ensuring our technical operations run smoothly. Applicants should be able maintain high levels of productivity while never compromising on quality support. If you thrive in a fast-paced work environment and love helping people, this could be a great fit for you. Apply today! Responsibilities: Provide new employees with user accounts, company email, and security access so they complete their assigned tasks Configure new technology for the company, including software and applications, computer hardware and desktops, and operating systems Protect our business from cybersecurity threats by running regular security checks Help our staff solve technology-related problems so they can work efficiently Back up all computers to make sure our files are saved in case the system crashes Qualifications: 2+ years experience in a professional IT setting Capable of creating technical databases utilizing spreadsheets in Excel Strong communication skills, organizational skills, and time management skills Excellent customer service skills and desire to help the company succeed Experience with Windows, Mac, and Linux computer operating systems • Two years Associate's degree or 4-year degree is required. A degree in information technology is a bonus Compensation: $30 - $35 hourly