We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: Connect with the housekeeping department to ensure guest accommodations are ready Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs Field customer complaints when necessary Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications: Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Has previous experience or working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations High school diploma, GED, or equivalent 1+ year of hotel industry experience or related job preferred Compensation: $11 hourly DOE

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