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Junior Computer User Support Specialist

IQUASAR LLC

Junior Computer User Support Specialist

Colorado Springs, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    iQuasar, LLC is seeking a Junior Computer User Support Specialist for our customers in Colorado Springs, CO. iQuasar is an 18+-year-old Northern Virginia company delivering recruitment, proposal development, digital marketing, software development, and IT solutions to Small and Medium Business (SMB) Government contractors in technology and Civil Engineering verticals.

    One of our clients in Colorado Springs, CO, needs a Junior Computer User Support Specialist Support for a permanent position.

    Position: Junior Computer User Support Specialist

    Location: Colorado Springs, CO

    Position Type: Permanent

    Job Responsibilities:

    Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.

    Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists.

    Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.

    Minimum Qualifications:

    AA Degree in related discipline and three(3) years of related experience; Or, High School and five(5) years of related experience with relevant certification.

    Compliance with DoD 8140 IAT II requirements (e.g., a current Security+ CE certificate).

    Must be a U.S. Citizen

    Must have and be capable of maintaining a U.S. Department of Defense (DoD) Top Secret Clearance with SCI eligibility security clearance

    Regards Basil (Bruce) Saqib

    Senior Recruitment Professional

    iQuasar, LLC

    Representing E&M Technologies, Inc

    bruce.saqib@iquasar.com

    (703) 936-0084 x 513

    iQuasar, LLC is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, national, social, or ethnic origin, disability, gender/gender identity, marital/partnership status, pregnancy, medical history or genetic information, family or parental status, or any other status protected by federal and state regulations.