Benefits:

Bonus based on performance

Opportunity for advancement

Paid time off

About the Role

We’re looking for a motivated Junior Customer Service Representative to join our team. This is an entry-level position, perfect for someone starting their career or looking to gain hands-on experience in customer support. You’ll receive training and support while learning how to deliver great service and solve customer issues.

What You’ll Do

Assist customers with basic questions via phone, email, or chat

Provide accurate information about products and services

Escalate more complex issues to senior team members

Record customer interactions in our system

Follow customer service guidelines and company procedures

Learn and develop customer service and communication skills

What We’re Looking For

High school diploma or equivalent

Little to no previous experience required

Strong communication and listening skills

Positive attitude and willingness to learn

Basic computer skills

Reliable and punctual

What We Offer

Paid training and ongoing support

Opportunities for career growth

Supportive team environment

Competitive entry-level pay