Junior IT Support Specialist

C

Consultative Search Group

Junior IT Support Specialist

Orange, CA
Full Time
Paid
  • Responsibilities

    A global manufacturer and distributor seek a Junior IT Support Specialist to join their team. The Junior IT Support Specialist plays a key role in supporting day-to-day technology operations across the organization. This role assists with helpdesk requests, participates in network-related projects, and supports the administration of Microsoft 365 services. It’s an ideal position for someone early in their IT career who is eager to learn, grow, and contribute to a dynamic technical environment.

     

    Key Responsibilities:

    ??? Helpdesk & End-User Support

    • Provide first-level technical support for hardware, software, and peripheral issues.
    • Troubleshoot Windows workstations, printers, mobile devices, and common business applications.
    • Log, track, and resolve support tickets in a timely manner.
    • Assist users with password resets, account access, and basic troubleshooting.
    • Set up new user accounts, devices, and workstations.

    ?? Network & Infrastructure Support

    • Assist with basic network troubleshooting (LAN/WAN, Wi-Fi, VPN).
    • Support network upgrade or expansion projects under senior staff guidance.
    • Help maintain network equipment such as switches, access points, and firewalls.
    • Perform routine checks on network performance and connectivity.

    ?? Microsoft 365 Administration

    • Provide support for Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
    • Assist with user provisioning, license assignments, and group management.
    • Help troubleshoot email delivery issues and Teams/SharePoint access problems.
    • Support data organization and permissions within SharePoint and OneDrive.

    Qualifications Required:

    • Basic understanding of Windows operating systems and common IT concepts.
    • Familiarity with Microsoft 365 applications and cloud services.
    • Foundational knowledge of networking (TCP/IP, DNS, DHCP).
    • Strong problem-solving skills and willingness to learn.
    • Excellent communication and customer service mindset.

     

    Many of our job openings can be viewed at https://jobs.crelate.com/portal/consultativesg

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