Junior Operator

S

Serv Recruitment Agency

Junior Operator

Redwood City, CA
Full Time
Paid
  • Responsibilities

    Our Client, Archie Winthol Management, Inc. is expanding fast and looking for a ** Junior Operator** to take their team to the next level.

    Archie Winthol Management, Inc is a multi-family investment and property management company that prides itself on maintaining operational excellence and strong tenant and vendor relationships. The team is small, close-knit, and entrepreneurial—driven by a mission to help employees grow financially and personally while delivering exceptional real estate operations across the Bay Area.

    THIS ROLE INCLUDES:

    Property Coordination & Maintenance

    • Respond to tenant maintenance requests and schedule timely service and repairs
    • Maintain and update maintenance logs and report weekly on property conditions
    • Conduct regular property inspections to ensure safety, cleanliness, and upkeep
    • Coordinate and oversee recurring vendor services (cleaning, gardening, elevator, fire safety, etc.)
    • Build and sustain strong relationships with service providers and contractors
    • Identify and resolve property issues proactively before they escalate

    Tenant Relations & Leasing Management

    • Act as liaison between tenants, onsite managers, and ownership
    • Communicate updates, notices, and property information via email, phone, and in-person postings
    • Handle tenant issues promptly and professionally, fostering a respectful community environment
    • Support rent collection and assist with missed payments or late notices
    • Coordinate move-ins and move-outs, including unit inspections and turnover readiness
    • Prepare and assist in reviewing lease documentation and renewals
    • Collaborate with leasing teams to ensure timely occupancy and rent-ready units

    Construction & Project Support

    • Support the Operations Manager on property upgrades and development projects
    • Work with city offices to facilitate permits, inspections, and approvals
    • Track project timelines and communicate updates to leadership and vendors
    • Assist with contractor coordination and ensure work is completed to company standards

    Compliance & Reporting

    • Stay current on state and local housing regulations, safety standards, and lease laws
    • Ensure compliance with property documentation, inspections, and safety procedures
    • Maintain accurate digital and physical records for leases, maintenance, and vendor agreements

    QUALIFICATIONS

    • 1–3 years of experience in property management, operations, or maintenance coordination preferred
    • Excellent communication and interpersonal skills; able to work with tenants, vendors, and executives
    • Highly organized, dependable, and able to manage multiple priorities
    • Comfortable commuting daily and occasionally responding to after-hours property needs
    • Tech-savvy; able to learn and use CRMs, spreadsheets, and project management tools
    • Spanish fluency or bilingual capability is a strong plus

    OUR DREAM TEAMMATE WILL BE:

    • A proactive problem solver who takes initiative without waiting for direction
    • Enthusiastic, positive, and highly organized
    • A strong communicator with excellent follow-through
    • Able to balance empathy with firmness in tenant interactions
    • Driven, self-motivated, and eager to grow into greater operational responsibility
    • Coachable, curious, and open to learning from a small, collaborative leadership team
    • Grounded, accountable, and aligned with the company's focus on integrity, growth, and time mastery

    LOCATION: Redwood City, CA (San Francisco Bay Area)- 1099 Position