Job Description

DIGITAL PRODUCT MANAGER

We are looking for a Digital Product Manager rockstar who is passionate about defining, designing, and delivering exceptional user experiences. As a pivotal member of the e-commerce team, you will be involved in every aspect of the digital product discovery and development process —deeply understanding the company, the consumers, the market to innovate, test, and meet the needs of customers and the business through exceptional digital experiences. You will partner across both business and technical teams to deliver an ever-improving customer experience through an agile, iterative, and data-driven product development process. If you’re looking to have a big impact, work alongside a crazy talented group of people, all while improving the lives of hundreds of thousands of pets, this may be the role for you!

RESPONSIBILITIES 

• Develop and execute a digital product vision to drive growth by experimenting, optimizing and improving the customer experience. 
• Translate high-level site strategy and goals into a detailed product roadmap.
• Prioritize, design and launch an experiment-based framework to improve the customer funnel including acquisition, subscription and reactivation.  
• Manage a self-sustaining team of UI/UX, Designers and Copywriters to enable rapid testing and iteration within the digital experience. 
• Synthesize inputs from qualitative and quantitative sources and translate those into clearly articulated requirements for the development team to build.
• Manage entire product lifecycle including defining requirements, writing user stories, and acceptance criteria, managing UAT and working with development partners to ensure a successful launch.
• Own and report on key performance metrics around new customer and existing customer funnels, as well as identify optimization opportunities within these

REQUIREMENTS  

• Bachelor’s Degree in Economics, Mathematics, Computer Science or Engineering, or related field.
• Minimum 3 - 4 years of digital product management experience in Subscription or Ecommerce with a focus on digital platforms (Salesforce Commerce Cloud experience a plus).
• 2+ years of experience in Agile product management.
• Experience with in-depth analytics and problem solving, the ability to think strategically while being detail and execution-oriented, and success in managing competing priorities.
• Proven track record of partnering with cross-functional teams through conceptualization, design and delivery of digital products.
• Entrepreneurial mindset, with a bias for action and ability to deal with ambiguity and rapidly changing environments.

WHO WE ARE Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole-food, human-grade, nutritionally balanced meals in Newport Beach in 2010, and we now have over 50 locations with continuing growth plans! We offer best in class benefits, health, dental, vision, 401k, Pet Insurance, and Employee Discounts on our food and supplements. Learn more about what we do at www.justfoodfordogs.com.