South Austin Customer Service Representative
Job Description
Customer Service Representative - South Austin - Job Responsibilities: * Answer incoming phone calls; place outgoing calls and follow up on customer questions * Provide "Wow" service via phone and email (no cold calling expected) * Provide each caller with the Value of our available services * Enter customer information into the system and schedule service * Perform daily tasks such as processing payments and other tasks as assigned * Investigate damage claims and research customer complaints * Liaison between team members in the field and customers * Maintain a professional attitude and image for all customers Customer Service Representative - South Austin - Minimum Qualifications: * Basic reading, writing, and arithmetic skills * Excellent professional verbal/written communication and interpersonal skills * Computer savvy * Flexibility and ability to quickly adapt to change * Self-motivated, confident, positive attitude, ability to multitask * Joyful to work in a Team environment * Great organizational skills * Access to reliable transportation Customer Service Representative - South Austin Preferred Qualifications: * Proficient in utilizing Excel and Google Docs * Experience in a Call Center environment a plus Hours: * Full Time (Benefits Available): 40 Hours a week Mon.- Fri. with an occasional Saturday as needed Company Description This CSR Position Is Just Right For You! Earn Up To $20 An Hour With Our Family! These days, too many companies just see their employees as numbers on a page. Just Right Lawns wants to change that! When you walk through our doors, you're part of our family! We want to help grow your career. Training classes, one on one sessions, reading material, you name it. Whatever helps you learn, we'll do it! We want to help grow more than just your career! Every team member is given access to Dave Ramsey's program "Smart Dollar" on saving money and living debt free! Apply today because you might be just right for Just Right Lawns! Here's What We Offer: Paid Time Off Holiday Pay Health, Dental, Vision and Life Insurance Employee Discount Dave Ramsey's Smart Dollar Program Central Texas is Our Home, Too We are a locally owned and operated business, which means we care about our community. We are proud to provide exceptional lawn services and landscape maintenance to our neighbors and neighboring communities. Providing "WOW" customer service in office over the telephone for Austin, San Antonio, Dallas, Fort Worth and surrounding cities is what we do. We show up on-time, every day, with a positive attitude. We each understand how our individual presence personally impacts the company. We work as a team, we learn from each other, we share responsibilities and take pride in our work. If this sounds like a work environment that you would want to be part of, we would love to have you.
Company Description
This CSR Position Is Just Right For You!\r\nEarn Up To $20 An Hour With Our Family!\r\n\r\nThese days, too many companies just see their employees as numbers on a page. Just Right Lawns\r\nwants to change that! When you walk through our doors, you’re part of our family! We want to help\r\ngrow your career. Training classes, one on one sessions, reading material, you name it. Whatever\r\nhelps you learn, we’ll do it!\r\n\r\nWe want to help grow more than just your career! Every team member is given access to Dave\r\nRamsey's program "Smart Dollar" on saving money and living debt free! \r\nApply today because you might be just right for Just Right Lawns!\r\n\r\nHere’s What We Offer:\r\nPaid Time Off\r\nHoliday Pay\r\nHealth, Dental, Vision and Life Insurance\r\nEmployee Discount\r\nDave Ramsey’s Smart Dollar Program\r\n\r\n\r\nCentral Texas is Our Home, Too\r\nWe are a locally owned and operated business, which means we care about our community. We are proud to provide exceptional lawn services and landscape maintenance to our neighbors and neighboring communities. Providing "WOW" customer service in office over the telephone for Austin, San Antonio, Dallas, Fort Worth and surrounding cities is what we do. \r\nWe show up on-time, every day, with a positive attitude. We each understand how our individual presence personally impacts the company. We work as a team, we learn from each other, we share responsibilities and take pride in our work. \r\nIf this sounds like a work environment that you would want to be part of, we would love to have you.