Isla's Southern Kitchen, the newest JTR concept, opening soon!
JTR Mission Statement:
Our mission is to serve to the delight of our guests, staff, and community. We serve and delight by consistently providing exceptional cuisine, extraordinary service, and exceeding the expectations of our patrons and supporters.
Summary of Position:
A Runner is responsible for running all food/beverages to the tables or deliveries to the apartments above the restaurant. Runners support the serving staff to allow them to focus on the guests. When not running food, Runners are responsible for the takeout counter. Runners must be able to take accurate and complete orders from guests in person and over the phone while handling multiple tasks simultaneously. Phone etiquette and general friendliness are required, as well as a genuine enjoyment of interacting with people.
Duties & Responsibilities:
Follow all JTR Group policies and procedures
Greet guests quickly and with a smile, noting guests’ names
Engage guests about who we are and what we offer
Knowledge and memorization of plating specifications
Running and Clearing of all plates in the Dining Room/Bar/Private Rooms.
Opening and closing responsibilities of the assigned area including set-up, stocking, replenishing, and daily preparation
Able to carry trays with plates and glassware
Has an eye for detail
Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
Must be able to stand for several hours and walk for long periods of time
Must be able to bend, stretch, twist, or reach for objects on shelves at various heights
Must be able to go up & down stairs
Knowledgeable in all Isla’s Kitchen products and offerings
Must be able obtain Tulsa County Food Handlers Permit
All other tasks/duties as assigned
Qualifications:
Be 16 years of age or older
Be able to communicate respectfully and honestly with others, including all staff
Knowledge of service, food, and beverage preferred
Be able to do basic math calculations
Have the ability to work in a standing position for long periods of time
Have the ability to use stairs
Personality Considerations:
Focus on service, quality, and hospitality
Great guest and employee relations
Demonstrated creativity and forward thinking
Self-motivated
Confident
Team-oriented
Ambition to grow within the company
Desire for continued education and growth
Kind
Honest
Trustworthy
Respectful
Final Considerations:
We are looking for Runners who embrace our belief that we strive to meet and exceed the expectations of our mission daily. We are committed to providing the best possible service, food, and beverages for our guests to their absolute delight. In addition, it is our responsibility to provide a safe and profitable work environment for our employees to excel and prosper. We are looking for someone who truly cares about people, their happiness and success, the well-being of others around them and the community.