Isla's Southern Kitchen, the newest JTR concept, opening soon!

Justin Thompson Restaurant Group Mission Statement

Our mission is to serve to the delight of our guests, staff, and community. We serve and delight by consistently providing exceptional cuisine, extraordinary service, and exceeding the expectations of our patrons and supporters.

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to show our guests such a delightful time, they will want to return again and again. By attentively engaging guests, servers are acutely aware of the guests’ needs and desires, which will be matched to our offerings.

Duties & Responsibilities:

Follow all JTR Group policies and procedures

Prepare the restaurant for service by manicuring section, sweeping, polishing wares, etc.

Greets guests quickly and with a welcoming smile; Be polite, professional, and courteous in guest interactions

Engage guests informing them of who we are and what we offer

Provide guests with information regarding food and beverages, specials, suggestions on wine and cocktail pairings, and answer preparation questions

Suggestively sell items the guest may be interested in or that we are actively promoting

Naturally promote special events and other JTR locations

Take orders efficiently and accurately, then ring in directly to POS. Identify guests’ dietary needs and special requests

Ensure guest satisfaction with their meal

Knowledgeable in Isla's products served

Must be able to obtain Tulsa County Food Handlers Permit

Complete all other tasks/duties assigned

Qualifications:

Be 18 years of age or older

Be able to communicate respectfully and honestly with others, including all staff

Have knowledge of service, food, and beverage with at least 3 years of experience in front of house operations (or 1 year of fine dining experience)

Have a valid THD Food handler’s License and comply with all THD guidelines

Have a valid ABLE Commission LBW license and comply with all ABLE laws

Have POS experience and be able to do basic math calculations

Have the ability to work in a standing position for long periods of time, up to 6 hours

Have the ability to use stairs

Personality Considerations:

Focus on service, quality, and hospitality

Great guest and employee relations

Demonstrated creativity and forward-thinking

Self-motivated

Confident

Team-oriented

Ambition to grow within the company

Desire for continued education and growth

Kind

Honest

Trustworthy

Respectful

Final Considerations:

We are looking for Servers who embrace our belief that we strive to meet and exceed the expectations of our mission daily. We are committed to providing the best possible service, food, and beverages for our guests to their absolute delight. In addition, our responsibility is to provide a safe and profitable work environment for our employees to excel and prosper. We are looking for someone who truly cares about people, their happiness and success, the well-being of others around them, and the community.