Job Description

JUVARE is a worldwide leader in emergency preparedness and critical incident management and response technology. Juvare solutions empower government agencies, corporations, healthcare facilities, academic institutions, and volunteer organizations to leverage real-time data to manage incidents faster and more efficiently, protecting people, property, and brands.

JUVARE Mission Statement: Juvare’s mission is to strengthen and optimize information sharing to empower preparedness and response professionals to protect people, property, and brands.

JUVARE Core Values: Client Focused (Maximize positive client impact.), Courageous (Be bold. Speak up. Take action.) and Curious (Embrace the art of the possible.) 

JUVARE Value Statement: Juvare means “to help.” We believe that by partnering with our clients to understand the challenges they face, and pursuing solutions with curiosity and courage, we will maximize the positive impact we have on the preparedness and response community, and those they serve around the world. 

JUVARE Tagline: Prepare. Connect. Respond.

Job Summary: 

As a Technical Implementation Analyst at Juvare, you’ll put your web developer skills into practice as part of our Professional Services software implementation team.   In this experienced front-end developer role, you’ll work side by side with clients to customize and configure our software solutions.   Along the way, our experienced team will mentor you on the nuances of emergency management and you will develop advanced knowledge of the world’s leading incident management solution - WebEOC®.   Join us and help our worldwide clients conquer the crisis! 

Reports to: Program Manager, Professional Services 

Location: Remote USA; Atlanta, Georgia; Arlington, Virginia,  

Responsibilities: 

• Use web/front-end developer skills (HTML5, CSS, JavaScript, JQuery, etc.) to iteratively configure and customize the WebEOC® user interface to the specifications of our clients.  
• Lead or participate in onsite or virtual requirements discovery sessions with clients. 
• Document client configuration requirements and the final as-built configuration following completion of implementation. 
• Develop or assist in the development of train-the-trainer or end-user training materials. 
• Deliver client administrator training. 
• Participate in quality control and testing activities.  
• Assist Sales and Client Success Team with implementation estimates. 
• Other duties as assigned.

Qualifications and Experience: 

• Bachelor’s degree required.   Computer Science, Information Systems or similar technical major strongly preferred. 
• 5+ years of web developer experience with at least 2+ years client-facing experience. 
• Emergency management experience preferred but not essential. 
• WebEOC experience preferred but not essential.

Skills/ Knowledge Requirements: 

• Excellent understanding of HTML, JavaScript, CSS and common web programming skills. 
• Experience with Material Design and/or Bootstrap. 
• Experience with RESTful services and APIs. 
• Experience with Microsoft SQL Server. 
• Excellent verbal, written and presentation skills. 
• Superior ability to multi-task and meet changing deadlines. 
• Ability and willingness to travel to client or internal company sites when appropriate and legally permitted.  Travel will vary from none to moderate (generally less than 25%), depending on the needs of the client.

 “JUVARE IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER.”