Job Description

JOB DESCRIPTION

Are you looking to work in a fast-paced environment that offers a variety of challenges across multiple responsibilities?

K-Designers is a rapidly growing home remodeling company. Today, we have over 250 employees and associates and are one of the largest remodeling contractors in the United States; however, we’re not stopping here, as our mission is to continue to grow so that we may serve more homeowners in the years to come.

We firmly believe that our success has been, and will continue to be, a reflection of our commitment to giving our customers the best value for their money and empowering our employees.

We are looking for a responsible person to perform a variety of tasks at our Home Office located in Gold River, CA. The ideal candidate should have excellent oral communication skills, able to multi-task while working in a fast-paced environment. Ultimately, a successful Support Specialist will assist in fall facets of our sales process; from dispatching of leads to processing loan applications to assist with our customers.  A background or knowledge of loans and/or processing is a desirable!

The ability to work a flexible schedule with some Saturday’s each month is necessary.

Must be able to pass background check upon offer of employment.

RESPONSIBILITIES

·         Data entry and review of prospect information into CRM

·         Create and review daily and monthly reports

·         Answer multi-line phones and direct the calls accordingly

·         Dispatch of lead information and support in directions as necessary

·         Receive and process loan applications with the ability to choose the right loan product based on company and customer needs

·         Liaise with Sales Management and sales force to maximize lead distribution

SKILLS

·         Working knowledge of office equipment, like printers and fax machines

·         Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

·         Excellent time management skills and the ability to prioritize work

·         Attention to detail and problem solving skills

·         Excellent written and verbal communication skills

·         Strong organizational skills with the ability to multi-task

·         High School degree; additional background in home improvement a plus

Company Description

We have 43 years of success in this industry and are #1 in the Western U.S. We have a 7 Branches located in Denver CO, Sacramento CA, Portland OR, West Valley City UT, Omaha NE, Billings MT, and Minneapolis MN.